Discount Tire

"The manager who took my money at 9:40 and assured me my car would be done in less than an hour and a half is the same person who is now telling me my car hasn't even entered the garage... They will tell you convenient times to get your money and trap you there it is almost THREE hours later literally DOUBLE the time I was quoted and I'm still waiting in the lobby... I'd give zero stars if it was an option... I've sat here and listen to this manager try and upsell things they don't want/need by bullying people into wasting money wouldn't recommend this place to anyone. At least go to a different location because they are FULL OF IT here. Won't be back"

"I've bought my tires here for the last 2 decades. It's a tire place. Didn't expect much, but I did expect more than I got. Store was ok, customer service lacking. It's one of those places you have to go and they know it. I placed my order online and still spent 3.5 hours there. In that time. I watched them place people on hold and never pick up. Pick up the phone and just hang it up. It was extremely busy. The employees were clearly overwhelmed. It was a chaotic scene. I walked in the gentleman made no eye contact and just said last name. Gave him my name. He took my key. The next time someone spoke to me was to tell me my car was done. He walked me to the back. Handed me my keys and papers, said have a nice day. He was off running to grab the next car. My car is still on the hoist and I have to drive it off the hoist which I was not comfortable with. Tires are pretty much the same price wherever you go. Spend your money elsewhere. At least somewhere they appear to care. It was clear they didn't care about their employees or their customers. In the future I'll choose to spend my money elsewhere."

"Service was fine and the workers are nice. It is the wait that was horrible. Do not come here unless you are ready to wait 3+ Hours to be serviced. They will give an estimate of a lot sooner than it will truly be done."

"This shop has always been amazing and taken great care of me and my several cars. Only complaint is this new automated phone line disconnects every phone call just after 6 minutes. If someone from discount sees this please alert the appropriate party to fix. It would be nice to get the information I need without having to visit the store location. Thank you."

"This is one of several locations. Even though this location is closest to my house I have always went to the location in Clinton Twp. There isn't thing wrong with this location I just knew one of the managers at the other location. I had a slow leak on one of the tires that needed to be fixed so I came to the Centerline location. Very friendly. Professional, and polite staff. All the staff greeted every customer that came in the showroom. They all were very enthusiastic in wanting to serve the customer, which is ultimately the goal...giving great customer service. I would highly recommend coming to Discount Tire. I have never had a problem with them. I have purchased several sets of tires for different vehicles over the years. Competitive on pricing, service, and wait times. Accepts cash, credit cards, financing through SynchroNY Bank with different options. Bathroom and water on-site for customers. Handicap parking and entrance in the back of the store ( Westside of the building) Business hours: Start time is 8am Call for an appointment or schedule online"