Waterford Lanes

"Worst bowling experience my family has ever had. First, the lane that we were put at (lane 6) seemed unleveled. We tried several balls and continued to have the same problem. It continued veering to the right at the same point and would also make a clunking noise when balls would go down it. We had the problem whether the ball was thrown, rolled, or a ramp was used. We tried 3 different ramps and lots of different balls. We decided to just let it go because we were just trying to have stress free fun with the kids and complaining would’ve ruined that. The worst part of our experience came after our time ended. We didn’t even have enough time to put our shoes back on before the woman from the front counter (middle aged with shoulder length light hair) came and asked if we were going to purchase more time. After telling her that we were just finishing up (because our time had ended less than 5 minutes before being approached) she decided to move the stuff for us that was on the table (including my children’s drinks with dirty hands that were previously touching a cleaning bottle and rag) and sprayed the table while we were still there. While telling her about the awful experience, she was incredibly rude, telling us “we didn’t have anyone bring it to our attention” and trying to blame the ramps for the issues we were having saying “children sit on them”. She also muttered under her breath “don’t blame your bad bowling on the lane” and when she was asked to repeat herself, she changed what she said. I counted before leaving and there were 15 open lanes that could’ve been used. I’ve never had an experience at a bowling alley like that before. I’ve never been put on a lane that wasn’t level and I’ve never been treated so rudely by someone, either. Our family bowls regularly and this bowling alley is closest to our home so we figured we would give them a try. HUGE MISTAKE! We left, in a rush, trying to change our 7 year old’s shoes while she cried. Overall, this bowling alley is more expensive than others in the area but doesn’t seem to be maintained as well and the staff are rude. There are so many awesome bowling alleys in the area that are better maintained, have better technology, better pricing, and staff that aren’t rude and who won’t put their dirty hands on your drinks while spraying around them!"

"One of our friends had their kids birthday party and it was a great experience."

"Such a great place for a kids birthday party - highly recommend and also the pizza is amazing. Was not expecting food pizza from a bowling alley"

"Fun league to bowl on! Staff is friendly. Low key, no pressure atmosphere."