Midwest Glass & Mirror

"Very professional crew. Willing to go above and beyond to make their work look aesthetically pleasing. Had them replace several old windows on our house and they took the time to ensure that the outside framing was uniformed. Very pleased with the work they have done on both our properties."

"We are currently in the midst of a full home remodel and Midwest Glass is probably the best company we've dealt with thus far. After getting multiple quotes for all new windows, we decided to go with Midwest Glass because they were the cheapest by a long shot. Everyone we have dealt with from start to finish had been exceptionally friendly, professional, and they have communicated any issues or delays with us every step of the way. The crew that installed was very respectful of our space and very patient with our toddler who was intent on watching the install, explaining what they were doing to him in terms he could understand. And, best of all, they cleaned up after themselves when they were done (which is more than I can say for some companies we've dealt with). Highly recommend!"

"We had two new commercial doors installed at Union Pier Market. The doors are great. The install went smoothly. We had an issue with the door closer and they are comming to fix the issue without any complications on July 2nd, right before a holliday. The lady on the phone was very nice. I read some of the negative reviews on google and people need to understand that it's been extremely challenging for buisnesses in this area to find employees that want to work, and dealing with product shortages. Everyone is short staffed and overwhelmed, be kind and patient. Prices can be high, but material and labor have increased over the years. They sell good quality windows and doors. Midwest has been around for a long time and they have also done great work at my house and neighbors homes as well. Thank you midwest for your great work."

"Midwest glass stepped in when my more local place gave me strange options for my glass shower enclosure. Professional, stuck to timeline given, great install. Understood needs of steam shower and options. Highly recommend. I am over an hour away and they came highly recommended even though some distance away."

"Wow. Just called to request that someone consult with me on two custom showers in a new construction and the person that answered the phone did just about everything she could to discourage me from buying anything from them. It's just shocking to bet treated this way by a local business. Don't they understand "word of mouth?" Update 7-27-20: So, at some point after my initial call and the negative review, I was able to get in contact with a field sales rep named John. He was great to work with and we got the showers done and they are nice. In addition, there were 5 custom mirrors installed that also turned out great. Some months later, John text me and asked if I would consider revising the negative review. I thought about it but, my experience with the staff answering calls from new customers did not change. Also, I asked if the staff member was still there and the answer was yes. This morning, I received an email from an employee asking me to update or replace my review. I was planning to do that when I received a message from Google indicating there has been a response to my review. I read it and the owner is basically suggesting that everything is great now so, I guess no reason to revise the review. The work in our new home was complete well over a year ago."