Don's Tire Services

"After over 10 years of going to this place, it truly pains me to have to do this, Mark. You’ve bent my hand, please remember that. I had no intentions of ever posting about this, but my hand has been bent. I got my tires rotated here last season. They were over torqued and all 16 lug nuts have to be replaced. No problems, stuff happens. I gave mark a courtesy call to let him know that this happened, and that I had no qualms what so ever, just that it had happened. I wanted no money, no repairs from him. Just felt right, friend to friend to let him know it had happened. I had only told mark this, over the phone, and hadn’t spilled a breath of it to anyone or how it happened, or who did it. This morning on June 6th I have a flat tire. I go in and ask for it to be repaired. I’m told by the worker, who I will leave unnamed because he has done no wrong by me, and is a good friend, that I am no longer welcomed there due to said call, that I was “squaking” over the phone. My family has brought you business for years, sung praise of your shop all along Utica for over the 20 years my father has lived here. Not anymore. You will not see us anymore. No longer will we sing praises of the quick fix, easy going shop. Don’t go there, their attitude and business outlook have clearly soured over the years. $40 for a rotation is ridiculously expensive anyway. What made it most sickening to me is that he made the mechanic, who adores me, be the one to say it. EDIT: as of today 10/24/23 my lug nuts snapped at a tire rotation, thanks Mark!!!"

"Always friendly and straight to business great customer service highly recommended Don's Tire Services"

"I am a long haul truck driver and I had struck a rock with my back trailer tire which bent the rim. Dons Tire Service wasn't to far so I limped in to see if they could help. I was informed by Mark (not sure what his position is) that they were closed and everything was shut down for the day. Sadly, there was nothing he could do for me. I thanked him and went back to my truck to see where the next location might be. It was late on a Thursday and raining hard! After striking out a few times I was just placing another call when Mark knocked on my door. I rolled the window down expecting him to tell me Id have to move off the property, but instead he said "back your tire up to that bay door. I'll fix you up!". I was floored! I did, and within less than 10 minutes, Mark had fixed my rim, aired up my tire and refused NO PAY at all from me!! He took a fist bump and said "just glad I could help you! Be safe out there!" You talk about an awesome dude with mad skills and a true heart for the needy! He was truly God sent in a rainstorm! If you need service from a straight up company...no matter what your locomotive needs may be, I highly recommend Dons Tire Service just to see if they could help! And if not, who they would recommend. What an awesome shop!! ~Salukis Petruna Tiki Island, Texas"

"There was old guy there he was so unprofessional with me. He also was not respectful. With me and he got mad at me for no reason also he really races with me i dont like to go there any more"

"I was looking for used tires and Don had two, explained my price limit and set me up two new and 2 used for a 1995 Formula. Tires in next day. Great service, good people work for Don and Don aint so bad himself :)). Great Guy, highly recommend Dons Tire service"