LKQ Michigan

"Very terrible company for customer service. And it's just this location. Any other location will take your order over the phone. I called and one lady said that I can order over the phone so they transfered me to the department to do so. After being transfered the next lady said they don't do orders over the phone. I asked to speak to a manager and her response was that she didn't have anyone for me to talk too. What kind of company doesn't allow you to speak with a manager when there is a problem. I own a repair shop and she said I still had to order online even though 3 other people in the company said that I didn't if I had a repair facility. I wish I could give them 0 stars."

"This is an utter disgrace of a company that so happens to value customer satisfaction. They go off of their own inferences, rather than consulting their customer. Looking for any and every reason as to deny a claim. I am currently a college student and I purchased an engine from them because my car's had blown. I ordered an engine from AUTOMOTIX, which i assume is some kind of subsidiary of LKQ online. I replace every filter, and flush and replace every fluid. And get the engine replaced. Then about a month later it throw's a code. The engine gives out as im driving. completely cuts off- the entire car. I then as a last ditch effort to fix it/ as a way to see if i can find any metal shards in the oil--> I change the oil . It made no difference and i was convinced the engine was done with. I then began to go through the painstaking warranty claim they have. This took weeks to get into motion. Then we spent about two weeks attempting to find heat tabs placed on the back of the engine block. ( it took about 2 weeks because i am a student who goes to school 4/7 days of the week, and that works the rest. ) We cant find the tabs ( me or the repair facility ). We tell the warranty people we cant and they send their own inspector. THE CLAIM IS DENIED. 1. Because the engine oil was changed? in a last attempt to save the car. 2. they found a dominos bag ( my workplace ) in the back of the car.. leading them to believe the car was driven for commercial use.. I am a insider at dominos and sometimes just have a bag in their for when i make food for myself or my family in order it stays warm for when i get home. Long story short; this is a heartless company that does not value their customers. DO NOT SHOP HERE."

"Received a transmission from them for a reasonable price. Highly recommend."

"This business is setup for businesses only your average Joe cannot purchase products from them I guessed from a business standpoint it's probably beneficial to your bottom Dollar line but ask for a backyard mechanic this is a worthless site much better to go with RockAuto"

"300,000,000 sqf of whaerhouse space full of auto parts."