Rent-A-Center

"I want to change where I’m at and the store will not change or transfer my account to another store I was refused"

"I am currently renting a washer and dryer from this location and have been for several months. I was recently 10 days late on a payment and the staff proceeded to leave me threatening voicemails at least 5 times a day, sent me a letter stating I refused to pay, which wasn't true, and sent an employee to my home who pounded on my door for 20 minutes scaring the underage children who were home alone. This is the first and last time I will ever purchase anything from this location. I feel harassed. I am not required to answer my door, phone or to return calls to you. I understand that I was late, but those actions are a little excessive for 10 days."

"The customer service they give is GREAT. I am having personal issues that are affecting my payments and the manager, Angela is totally understanding and helps you to the best of her ability to do so. Communication with them is key to having a successful time with them. You only run into issues when you don't contact them."

"I had an amazing experience Jennifer and staff were very friendly. Whenever I had any issues or questions Jennifer had all the answers.Thank you for all your help it’s greatly appreciated."

"I worked with Angela. She went out of her way to help me get the merch I needed. She was very polite, quick and understanding to my needs, having just relocating to the area. She was able to track down the items I liked, bundle them up and make it affordable. The delivery guys were bar none professional with great respect and very helpful and patient as I decided how to setup up where the furniture would go and even went on to help me arrange it accordingly. Very polite as well. I give the Mt Clemens location 5 stars."