MGM Dental

"My review has nothing to do with the dentist as this place at all. I love Dr. Deleeue. But the people who run this office are horrible and run a horrible business. I wanted to make an appointment for a cavity. They can't find me in the system. I was taken out of the system because they are saying I have a past due bill of 58.00 from June 2022 and wasn't paid and was sent to collections... There' trying to tell me they sent out bills and called. I never received any bills or calls. And none from a collection agency. Now there saying I can never come back to the office because of this, even if it was paid. HORRIBLE SERVICE... How can they deny someone for 58.00. it's not like it was hundreds of dollars I owed.. I went to that office for about 6 years. Not one time have I missed a payment and they will penalize you for a payment that they didn't take at the time of the appointment. So the office policy is if you don't pay your bill you can't go back even if you offer to pay the bill."

"I used to love this place until I encountered dr Franklin . He was harsh and tried to bully me into getting full mouth dentures! I went to get another opinion and they said absolutely NOT necessary! So upset. I’ll never go back"

"I cannot express enough how happy I am with my new smile! I absolutely love Dr. Franklin and the entire staff have made this journey a great experience. I had broken, cracked and missing teeth and haven’t smiled in many many years after very unpleasant experiences with other dentists. Now with all these beautiful crowns on all my front teeth and molars that look so natural, I can’t stop smiling! I have a couple more procedures to go and have never been more comfortable and actually looking forward to seeing the dentist. Thank you again Dr Franklin and your entire staff , you are the best!"

"My front tooth needed treatment, and I had just got new insurance. I went to MGM through a referral from my new insurance. What a horrible experience. They talked me into a implant and sent me to Keystone to an oral surgeon that did the implant. When it came time for MGM to fulfill their end I talked to Mary. Mary was rude and confrontational on the phone telling me I had to pay them 2500 for a crown on my implant. When I agreed to the implant the dentist told me it would be around 800 for the crown. She was dismissive and I felt like I was being targeted and scammed.. Good thing I hung up on her and went elsewhere and the price was 800 like I was told from the beginning. What a horrible person and place of business. I do not recommend to my worst enemy."

"A few weeks ago my bonding came off my tooth....I called 6 dentist office to get me in and MGM got me in within 3 hours before Thanksgiving. Gave me a solid temporary tooth. Just got a beautiful crown put on a day before my birthday. Absolutely zero pain and very courteous. Of course he is busy he is a great dentist. Not to mention...I believe Michelle? Called the Shelby township office and got me in STAT. She didn't have to do that but she did. GOD BLESS."