Redwood Dental Shelby Township

"I came for a simple cleaning. My teeth are very good. I use an Oral B , floss, etc. Well, this Dr couldn’t care less what I came in there for. Before them I had the absolute best dentist and dental hygienist. They wouldn’t have missed anything. And my cousin is a dentist! So this dude takes 500 X-rays , and says I need a periodontal cleaning which they have no explanation for what it is. I’m thinking it’s just a deep cleaning so I’m like um, ok. Did they tell me how much? Nope. So I called them and told The secretary I don’t want this kind of cleaning. I just want the kind of cleaning that I came in for a regular one. She refused. She said the doctor ordered this one and this is the kind you have to have. So basically, the patient was taken out of the equation. I didn’t even know what kind of cleaning I was going to have. They already got the approval from the insurance and here I am getting A cleaning of some sort that I didn’t even want. Shouldn’t it be up to the patient of what kind of cleaning they want. So I just went with it because at this point I had no choice I didn’t know where to go. I had two separate cleanings. It was the exact same kind of cleaning as any other cleaning there was absolutely no difference. The only difference was when I walked in she gave me the price tag guess what $1000 for a cleaning . Yep, you heard me right that dentist charged me $1000 for a simple cleaning where all they did was go under the gums a little bit and clean them out I was sick and it took everything in me not to go nuts I just wanted to leave and the one thing I didn’t do was take my x-rays but I will never go back and here they are sitting here saying we’ll see you in six months. No you will never see me again and I hope that place closes down, oh my God just absolutely horrible. If I could give them zero stars, I would want a rip off. In fact he stepped in the second time I came to do the cleaning for the second part and right away the dental hygienist goes “oh should I bill her?” I’m like bill me for what? She says “ since you’re saying hi”. I’m like you’re going to bill me because this dude is saying hi to me? Oh my God, this is crazy and he goes “no no no no I’m just saying hi you don’t need to bill her and she’s was completely serious.” All I wanted was a $99 cleaning. Frauds. Don’t go there."

"I love Redwood Dental, the staff are very friendly and helpful. My experience today, I got teeth cleaning and also a filling done. Everything went professionally and well. They are best, I would recommend them anytime. Love them!"

"After the experience I had I now understand why most people don’t go to the dentist for decades. This start with the Clinton township location. The dentist there was too lazy to do a root canal or pull the tooth so he filled my tooth and sent me on my way. After weeks for being in excruciating pain, I finally think I’m going in to get it fixed but they just do x rays and tell me they will call me for an appointment. After more weeks of pain and waiting I decided to cal the Shelby Township location and they were able to see me that same day. The dentist looks at the X-rays and gets to work, letting me know I need a root canal and he can relieve my tooth pain today. Finally I’m happy and I just have to come back for my crown fitting. I’m not sure if she was nervous or if this was her first time in an office setting. I’m a patient woman. Even after being stabbed in the roof of my mouth and having my lip sucked into the instrument I kept my cool. But being violently gagged by the assistant jamming the suction tool down my throat while the dentist was drilling into my tooth was something I wasn’t expecting. Her careless actions made me feel like I was about to die so like any other human, I jumped and the dentist who was still drilling into my tooth jumped and cut a huge hole into my cheek and I began bleeding uncontrollably. To make matters worst the assistant blamed my injuries on me moving. My actions were justified seeing how she kept jamming that tool down my throat twice. The dentist left me with so she could scan my teeth for a temporary crown until I get the permanent one. I hated every second of this appointment. When I went to pay for this terrible experience and the woman at the checkout desks asked me if everything was okay with my visit. I was so upset and my lips were bleeding from the assistant’s carelessness that I just said no and pay my balance and left. Two days later, now that the numbness was went away, I’m in so much pain more than I was before I went there. I can’t open my mouth wide enough to eat, my face is still swollen, my cheek is still bleeding and I still have an appointment coming up in a week. I don’t want to go back the that place. I think I should just give up on Redwood dental and try Aspen Dental or somewhere else. I still can’t believe this is the treatment that I received."

"Been coming here for a few years now after my old dentist retired and the office closed. Was a little hesitant as I had been going to my old dentist for 30+ years and they always were great. I have to say my experience at Redwood has been as good or better than my old dentist! From the staff at the desk to the hygienist (Jen is mine and she’s absolutely wonderful) to the dentist (Dr. Neha - again, top-notch), everyone is a pleasure to deal with. Keep up the great work!"