Pep Boys

"Austin did a great job for us, the car is also running well. One thing, the "dropbox" has been broken for weeks (the lock is broken or missing)... seems like an easy fix to have down for multiple weeks. Thank you!"

"I brought in my SUV to get my headlights changed and Austin and Mike took great care of me. They weren't able to get the headlights in that night but they were concerned about me driving with a blown light and were willing to send me out with an estimate in case I was to get pulled over by the police. I had brought some lights earlier and left them on the front seat and they put them in with no problem. Excellent customer service and I will be coming back to see them. Highly recommend this location!"

"Fast yet through service! Got 4 tires replaced and an oil change! The front desk guys were so helpful and kept checking on me to make sure I was comfortable and well. Service guy chatted with me and I thanked him for his work today, very pleasant and knew Great job to all! Will never go anywhere else! I came from Dundee Mi to this location and will do it again and again! Thank you!"

"I highly do not recommend going to this pep boys. I brought my car in a for a flat and was told that the tire needed to be replaced, fine no problem. I was told it would be ready the next day at 11-11:30ish. I had work that day so I made it apparent that I would need the car before 1pm. I arrive at 11:45 and they haven’t even started my car yet! No phone call to let me know?? I wouldn’t have wasted my time finding a way up there if it wasn’t gonna be ready for another hour. But I let it go and just waited for the text that the car was done but upon arrival and going to go get in my car I realized that I couldn’t open my drivers side door all the way! It was dented inwards to a degree that it was obstructing my car door from opening. When I tried to talk to the employees about it everyone shrugged their shoulders like they had no idea how it happened. My car was not like this before it was dropped off at pep boys, and with employees that don’t know how to take accountability I would think twice about dropping your car off here. Clearly they don’t care about the condition you get it back in. It seemed like no one in the building cared that my car was more messed up after paying them for a service then it was before I brought it to them. Highly recommend taking your business elsewhere, any place that damages your car and feels comfortable lying to you about it should not be open."