Dr. Eugenia Adlai 16800 West 12 Mile Road, Southfield, MI 48076

"I have known this office since 2018, but this is the first time in so many years that I have encountered such hostility. New Office Manager Sasha does not know how and does not want to retain old patients, increasing the price of the service within a couple of months. Prefers Cash to insurance... If you pay by "Care Credit" card, then Ella (office worker) require 5% on top your final bill. A deposit of $400 is also required, cash if before going to the doctor visit. Of course, I don’t know who robbed them or didn’t pay, but this doesn’t look like the Welcome Dentist Office any more."

"Staff office is rude and behaved unprofessionally. Price of service changed without notice. Doctor without hearing a client explanation cancelled the appointment and refused to serve the client. Another discrimination case. I would not recommend this place to anyone."

"I do not recommend. In the case of my wife, it did not even come to a visit to the doctor. Since the woman with whom I spoke on the phone was rude to me, behaved unprofessionally, she answered my questions vaguely and evasively. And when she called to remind me of my wife’s appointment for tomorrow, at 7.30 PM, she said that maybe my visit tomorrow would have to be rescheduled, despite the fact that my wife had a toothache and I told them about it, so we waited 5 days before the visit. People just don't have a conscience."

"Great place! Lovely doctor and staff! They always try to help you when you need! Doctor Eugenia and her assistants always good with kids and my son always happy to see dentist. Doctor extracted his tooth so easy and painless that he didn’t even feel anything. I can honestly Recommend this place!"

"I have been coming to Dr. Adlai through a recommendation of a friend. This is the 3rd year I have been a patient and the staff is the best!! Warm and loving and makes you feel at home. I had extensive dental work done recently and extremely happy with everything that has been completed. Dr. Adlai stands by her work and always there, night and day for any emergency or next day appointments when available. Madina, Marina, and staff are absolutely wonderful!!! If you are timid or afraid of dentists; they make you feel welcomed and at ease while there. Karen, Chris, and Megan Henisse"