ArborMotion

"I have been using Arbor Motion for all my Volvo service for well over 25 years (back when they were just Swedish Engineering). I've always found them supremely capable, honest and customer focused. You may be able to find an independent mechanic that can do it a little cheaper but you will never find anyone better."

"Just had some routine maintenance on my Mini Cooper at ArborMotion, and I’m so pleased with the service I’ve gotten. The staff were very friendly, informative, and professional - plus I got a free car wash! It’s nice to have a dependable & trustworthy garage where I can get my car serviced."

"EDIT: 2 hours after I posted this review, the owner of ArborMotion called me. He was very apologetic about the experience I had, and was determined to make things right. He acknowledged that they had issues earlier this year. Then outlined the steps they were taking to correct them, and to make sure that no one had the same experience at his establishment. I was absolutely blown away by how humble, understanding, and attentive he was to the situation, even knowing it likely wasn't going to bring me back as a customer. This is a level customer service that is absolutely unheard-of in today's world. Would I go back tomorrow, maybe not... But they're not completely off the list anymore. Sebastian, you are a true diamond of a business owner. You have earned my respect. ORIGINAL REVIEW: I took my Audi A5 to ArborMotion to have a few repairs made early in May, 2023. One of those repairs was the rear-defroster. I took it, they did some troubleshooting, and decided it was a relay. I was told the relay was replaced. However, the next time I need the defroster... it did not work. I took in for an issue with the AC, and told them told them that the defroster wasn't working still. Came and picked it up. Told it was all set.. next time I go to use it. Still doesn't work. Take it in again, we're almost in July now... and get told. "The weather is too warm now. We can't diagnose the rear defroster." This is not to mention that I had the car in 3 times before they could figure out an AC issue, and 4 times so they could adjust the position of the Shift pattern, which I had to draw the tech a picture of the H-pattern and where it was sticking before they could fix it. Maybe the BMW and Posrche Techs are awesome. But I'll never take my Audi there again. Went to Stadium Auto Service last week, the Audi tech was able to quickly diagnose the issue, found a ground loop filter that was bad, and was able to order the part to fix it in an hour. More than 2 months and multiple visits without a solution.... Or an hour and done.... Let's just say... I know where I'm taking my car from now on."

"Amazing crew of people who love cars. We are just passing through and wish this shop was in our hometown. The NICEST and most professional people who know foreign cars well."

"Arbor Motion has serviced my Honda for years. They are always thorough and their schedule is timely. I also am grateful for their shuttle service when I needed it. My car has never had major issues and I am thankful they do good work to keep me on the road safely. They are always professional and kind."