TMT Automotive South Bend

"It was very friendly service and he was able to fit me in and get my oil changed. Only thing I don’t like is not open on Saturdays. They seem to know their work though."

"Outstanding company, one of the best auto repair shops I have had contact with. Steve, the South Bend manger is fantastic. We had a broken axle on our Ford Escape, I was from out of town and he got us right in and had it fixed in hours. They let us have a loaner car while we were waiting. I would recommend TMT every time."

"STAY AS FAR AWAY FROM THIS PLACE AS POSSIBLE! Went in hoping to get my wife's car fixed and had read that they have free loaner cars ( they are not free, you have to be apart of their car care club which is $140 alone) which currently, we couldn't be without two cars so that seemed to work out for us. We showed up to drop off, they wanted $140 for the car care club loaner rental and then $180 for the diagnostic. Not great, but its the options we had in the moment. After them looking into it all they came to the conclusion that her car had a bad PCM and had a quote for $1800 to fix it. Wife called back to get it started and they said they could not order parts or start work until we came in the next day to put half the money up front. Overnight after looking into it we decided that the cost of parts and labor was way over what we were seeing that it should be so decided we were just going to not do it right now and hold off. Went in to get our car back and they told us that they had decided to order the parts without us signing anything or putting any money upfront as they had told us before and that we were not allowed to have our car back until at least $1500 was paid for it. They also took back the rental car at that point even though we paid to be able to use that. So we left with no rental, and they kept our car from us overnight saying they would not release it or the keys. It took getting in touch with a lawyer and looking into legal action before they finally decided they were going to give us our car back and act like it was a favor they were doing us by saying we only need to pay a $60 restocking fee now. So in total I spent over $400 at this "auto repair shop" and hours dealing with how to get our car back that we own, and looking into legal action before it was given back and we are back to where we started and still have car issues. This is the most deceitful auto repair shop I have ever dealt with attempting to try and prey on people who have no other options or ideas on what rights they have to their vehicle and attempting to price gouge and force them into whatever repair they decide you need. I would not recommend nor go anywhere near them ever again."

"Nice and very clean environment very friendly service, went for an oil change, they did a whole diagnostic test I wasn’t pressured and to fixing anything or anything on there. It was free and I basically just got my oil changed and I was glad I wasn’t pressure into getting anything else. I didn’t leave out feeling like I was robbed."

"Went to get a sudden type pressure alert checked out. Was a super cold day with lots of snow. They checked it right away filled all three tyres and refused to take any money! Will certainly be back for car stuff from now on - great customer service!!!"