JOANN Fabric and Crafts
5663 Harvey Street, Norton Shores, MI 49444
Hours open
Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
9:00 AM - 9:00 PM
Sunday:
10:00 AM - 6:00 PM
Photos
Location & Phone number
About the Business
Located at 5663 Harvey Street in Norton Shores, Michigan, JOANN Fabric and Crafts is your go-to destination for all things sewing, crafting, and home decor. Whether you're in need of fabrics, sewing machines, paints, yarns, or paper crafts, we have it all. Our wide selection of Cricut supplies and accessories make it easy to bring your creative projects to life.
In addition to craft supplies, we also offer a variety of home decor and seasonal decorations to brighten up your space. From florals and candles to frames and more, we have everything you need to keep your home stylish all year round. Stay cozy in the winter with our chunky yarn and fleece tie blanket kits, or get ready for holidays like St. Patrick's Day, Easter, and the 4th of July with our themed crafts and decorations.
For family-friendly activities, we have a range of projects for everyone to enjoy. Whether you're into jewelry making, cake decorating, or kid-friendly crafts and toys, we have something for everyone. Visit us in-store or online to find great deals on all your creative needs. JOANN is your one-stop shop for all things crafty and creative.
Reviews
"Terrible costumer service. Straight up. The cashiers are disrespectful! I needed more yarn for my blanket and I asked one of the 4 employees standing at the register for more yarn because it said 9 was available online, and the one girl who was actually helping a guests stopped helping her costumer to rudely tell me that they are in boxes and they don’t know where they are at and they can’t get them for me. Just weird, what are you being paid for if not to do your job? So, I left the store and placed an order for the yarn so that they HAD to get the yarn from the boxes. One hour later, I got a notification saying my order was ready to be picked up. Just ridiculous. They were able to grab the yarn that quick for my order but not able to do it when they were standing around the store. Definitely start observing your employees more because almost every cashier that I have encountered has given me some type of attitude. Once this blanket is finished, I definitely won’t be back. Hobby Lobby it is."
"I like to use the online order feature to do a pick up so I do not have to bring my kids in the store. Each time I select an item to put into my cart, it tells me there are 10+ in stock. I place the order and less than an hour later I get an email stating that part of my order has been cancelled because it is out of stock. If I want to have it shipped, I have to place a new order. This has happened THREE times in the last month. I am wondering how their inventory can consistently be off or if their instore shopper doesn't feel like getting stock from the back room or something. So frustrating!"
"These people were amazing I found my mom's yarn she's been looking for I was so impressed by the tons of yarn ,there store is big they had a ton of stuff !!"
"Employees are nice, however managers do not do anything about baligerant customers that push their cashiers to the point of tears. This has happend on multiple occasions I have seen and heard from others that visit"
"Staff was friendly and very informative however the selection of some products were very similar to any other store. I was sadened to see shelfs were bare in areas a problem ive noticed pre pandemic."
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