Track Side

"Grant and Nathan made the purchase of a new UTV very easy and enjoyable- highly recommend! Thanks again for everything!"

"We rented a boat this past summer for a week. I have previously rented UTV's from Trackside with no issues and was very happy so that's why I rented again. While on our way I received a call from Trackside asking if I was still renting the boat. They advised they would be closing at 5:00 so we're checking which I appreciated. We arrived about 3:30pm and observed 1 boat out front which I presumed was ours as it was the only one there. We checked in and did a walk around the boat. Honestly I couldn't believe they were renting this boat, it was dirty, had more dock rash then I could imagine, seats didn't match, one of which could not even be used as it was broke. Boat was rated for 5 people but only had 2 life jackets, I'm sure glad I brought my own. I took pictures of the boat prior to leaving which are above. Honestly I didn't even want to rent it because of how bad of shape it was in however I probably would not be able to find another rental in July. We stopped at another rental place not far away to pick up a pontoon boat out in-laws rented for the week. The owner asked if I rented the fishing boat that I was pulling, I guess the "Rent me" sign was a give away. He looked at the boat and said he would never rent that in that condition. I said I really didn't have a choice at this point but assured me next year he would be renting fishing boats. The boat did its job until that Saturday when the motor died. We hauled it back to Trackside and explained the motor died like it was out of gas however had a full tank. The mechanic looked at it and said it's nothing you did. Then he looked over the boat and asked what happened to the boat. I asked for clarification and he said all the dock rash. I explained that's the way I picked it up and showed him the pictures on my phone of the boat in their parking lot. I also explained a list of other things I found wrong. He explained the boat should have never been rented and it was only 2 years old. He went and got some lady, I'm assuming a manager of some sort. They tried finding pictures on their end but couldn't, at least while we were there. Obviously she didn't trust the pictures I had taken because she got upset when my wife said we have pictures. We had already spent over an hour of our time trying to return the boat and wanted to get back on our vacation . We asked if we could get one day rental back since we were unable to use the boat for the day. She was not going to until another lady stepped in and said she would refund us. Not before the First Lady raised her voice at us, when I pointed out that she was the only one in the store raising her voice and didn't appreciate the way she was talking to us. In the end they ended up refunding us 2 days which I appreciated however the overall experience was not good and we will not be back."

"Thank you to TrackSide for making the buying process of buying our sleds a walk in the park! If you ever need anything ask for Grant he will get you setup right!"

"The sales force defiantly know their stuff. From knowledge of all different sleds and especially beyond with the technology information they know. Took plenty of time to go thru every part & adjustments has to offer. Defiantly knew there stuff when it came to showing me the new screen. I always look forward to stopping by if I have any questions because I know they will have the answer!"

"I have rented from Trackside in the past for water and land vehicles. Staff always goes above and beyond. We had a last minute change to our schedule and the rental dept. rescheduled us without any problems. I have been completely satisfied with them for years. Great Job!"