The Children's Place

"Absolutely horrible customer service. I placed a large order for Christmas for my seven-year-old niece who is coming from out of town from the UK placed the order paid for the order already received a text that said my order was ready. I simply needed to show up show my ID and my order would be handed to me, when in fact, happened, was has showed up to get my order after driving a half an hour from my home to the location of the store to be told I had to stand in line for another half an hour while I waited along with people who had to be now, please understand the frustration is the whole point of ordering online and paying it so you don’t have to go through the checkout process I was told by the manager, Kaitlyn, that if I did nothing they would just cancel my order, so I left the store. I am canceling my order and more than disappointed that they have ruined my Christmas with my niece the day before Christmas Eve. Thank you single Jim or children’s place product to anyone."

"Employees are incompetent and rude at this location. I put my fiance as a pick up person and his name was right on the package and they wouldn’t release it to him. I had to personally get on the phone and they were trying to tell me they would not release it. I even sent a screenshot to him with the order and that he was a pick up person. Come to find out he was in the system the whole time, it was just employees not doing their jobs correctly. I shouldn’t have to call and tell you I have Covid and cannot come get my package for you to do your job and release my package to a designated pick up person smh."

"DJ is ready rude. Our cashier was very nice but the lady on the next register wanted her to rush because they had a line! Then have more staff to help!"

"Wallah this was my first time at Great Lakes or any mall since long before COVID-19. I waited in line for 40 mins. There was only one cashier working. I was shaken after the cashier tried charging full price on an item that was 30% off, and she tried to charge $59.95 for a single t-shirt that was actually $13.98. She fixed both mistakes without a fuss. I'd go back, I think. But I was shaken!"

"Rude staff. The sign on the sweat pants said 50% off, but the lady at the register said they were only 40% off, I bought them because it was only a 10% difference but when I walked past the sweat pants again I took a picture of the sign and told the lady she should probably fix her sign, she said she would be with me in a minute with an attitude"