Pediatric Ophthalmology
5050 Cascade Road Southeast, Grand Rapids, MI 49546
Location & Phone number
About the Business
Pediatric Ophthalmology is a specialized medical institution located at 5050 Cascade Road Southeast in Grand Rapids, Michigan, United States. This facility focuses on providing comprehensive eye care for children, including diagnosing and treating a wide range of eye conditions and disorders. The team of experienced doctors and healthcare professionals at Pediatric Ophthalmology is dedicated to ensuring the vision health of young patients and helping them achieve optimal eye health. Whether it's routine eye exams, vision screenings, or more complex treatments, this institution offers expert care in a friendly and welcoming environment.
Reviews
"Dr. Droste is an amazing Doctor! When he was doing my inspection of my eye, he explained everything. I even enjoy how he is part a program called VI sports which is a day for sports for the Visually Impaired. It's a[q~@]mazing!"
"I would give him a million stars if I could. After seeing another pediatric ophthalmologist who had misdiagnosed me for years causing me to lose a considerable amount of vision, dr. Droste diagnosed me with uveitis and cataracts. I was virtually blind when I first went to see him but after surgery he was able to partially bring back my vision. It’s been 13 years and I still think about this guy. God really uses this man no cap"
"Great place! Dr. Droste went above and beyond to make us feel like home."
"My daughter has been a patient in this office for a while and we absolutely love Dr. Peters and Droste. Sadly, we have had multiple issues with protected health information / correct patient identification at this office. At one point my daughter was actually given another child's glasses prescription (similar but not the same name). Strike one. When my daughter started refusing to wear her new glasses we questioned the prescription. Eventually they made us come back to the office (across town), realized their mistake, and replaced the lenses free of charge. They made it right after a bit of hassle on our end. If this was the only issue all would be well and good. Unfortunately, I've also had one of their office staff blurt out another patient's name and date of birth to me on the phone when I questioned whether she actually had my daughter's chart open. Strike two. Today when they handed me a clipboard to update some forms, the clipboard had another patient's filled out health history form underneath the blank forms they wanted me to fill out. Strike 3? We absolutely love the providers here, and we would hate to leave, but I'm questioning the safety of my daughter's protected health information and the quality of care if they're not even looking at the right chart. The issue with the glasses prescription I mentioned above dragged on for several months before we had the right prescription in hand. That's lost time when you're dealing with the reason my daughter is wearing glasses to begin with. The moral of the story is that the doctors in this office are fantastic but you have to watch the office staff and assistants to make sure that you're getting the care for your child and not someone else's. These issues all seem to have cropped up in only the past couple of years so I'm wondering what's changed at the administrative/office level. As a health professional myself, I find their lax adherence to protecting my daughter's information appalling. PLEASE FIX THIS."
"Dr. Droste is the best pediatric ophthalmologist in the area. I know because all the peds at our practice continually say it, Droste is the best! I really love that he’s not one to jump to surgery too quickly. One day we were in his office seeing my middle kiddo and at the end of his exam he asks if he can see my 1 year old too, who he had been watching play on the floor. He had a suspicion from watching him play and could tell he needed an exam. He took a quick look and got us scheduled for a full exam. He offered to stay through his lunch to do the full exam right then but our insurance requires prior authorization. The peds hadn’t even noticed the eye problem Dr. Droste saw from across the room. Great doctor!"
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