Taco Bell

"We came in and placed our order with Josh (who was absolutely amazing by the way), and he cashed us out. We took our cups to fill them with our drinks and waited a good 5 to 10 minutes for our food (which we did not mind) but the lady Michelle or Misha (whatever her name was) was bagging our order. My fiancée told her it was for here not to go and she ignored him. He told her again and yet she ignored him again. Josh pointed out to her that it was a fine in order and she got very angry and started ripping the items out of the bag. My fiancée told her not to worry about it and she slammed our food on the counter. We asked to speak with the manager and Leah came out and said she could talk since she had no orders to put out. We informed her what was going on and she stated that that girl was training someone and that the orders show to go until cashed out (which ours was for over 5 minutes). She kept trying to justify that girls behavior! Ridiculous behavior. It is sad to say that we will not be back there again and we were frequent customers."

"I always have a mixed experience with this specific tacobell, either everything is how its meant to be or its so ungodly messed up that we don't wanna eat it, my personal worse experience was my qusidilla was rock solid, cold, and we waited 10 minutes to get my drinks when I did a pickup order and my food was sitting in the lobby ready to be picked up but no worker at the front counter"

"I hate to leave this review, because the original problem was not the employees' faults whatsoever. However, how they handled that problem was terrible. The app was glitching and processed my order 3 seperate times, although on my end it said no orders went through. When I called, the workers were extremely rude to me; "You're not going to come get this?" was their response to me just losing 30$ due to the apps fault. All I wanted was a refund. They lied to me and told me they processed it, (3 seperate phone calls for this), but the charges posted and I had to dispute charges with my bank. Basically, if something like this happens to you, they will not care at all. They don't care about getting your money back, and this is a very petty response to a customer being overcharged 3 times. I used to work in food service, and this is the most innappropriate reaction to having to make an order 3 times. Also, please note that not refunding people like this is actual theft."

"leilani is so kind and very sweet working the drive thru, she always gives me the best service 10/10!! i get out of work late and always look forward to seeing her because she always gives me a great experience and the food is always amazing!! never have had an issue here and if anything, leilani needs a raise for being so so kind and caring!! most fast food workers hate even being bothered but leilani always gives me the best service!!❤️"

"I get online here all the time. Tonight I ordered and pulled in to eat after my stressful shift. I ordered double steak and got halfway through my burrito with not a bite of meat. I pushed past my stress and anxiety to speak up and ask for a remake, pulled back through, waited my turn, explained, and the lady challenged me. She said she put two scoops in and accusingly asked me if i threw it away. I hadn’t, but I’m not going to fight this lady about a burrito, and certainly not when I’m already stressed and exhausted. I told her I’d just pull through. There was one car in front of me and they didn’t have them pull to the front so i could leave. I couldn’t eat anymore because I was so stressed and frustrated so now I’m sitting here writing this. Just remake the burrito next time, not cool guys. Everyone else I have ever had take my order before has been wonderful, but today i wasted 15 bucks, 20 minutes, and basically got spit on for my troubles."