Allstate Insurance: Steven Craft
7044 Gateway Park Drive, City of the Village of Clarkston, MI 48346
About the Business
Allstate Insurance: Steven Craft is a trusted insurance agency located at 7044 Gateway Park Drive in the City of the Village of Clarkston, Michigan. With a focus on providing personalized insurance solutions to meet the individual needs of each client, Steven Craft and his team are dedicated to helping customers protect what matters most to them. Whether you are looking for auto, home, life, or business insurance, Allstate Insurance: Steven Craft is committed to providing excellent customer service and comprehensive coverage options. Visit them today to see how they can help you with your insurance needs.
Location & Phone number
7044 Gateway Park Dr, City of the Village of Clarkston, MI 48346, United States
Hours open
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed
Reviews
"Can't speak on Mr. Craft himself, but I can say that the people he has working at his Gateway Park agency in Clarkston, are both lazy and incompetent. My policy was re-written the middle of December 2015 and I've had nothing but problems since then. First, my name and address were wrong, even though they wrote my initial policy and had all the correct information. Not only did I contact them 4 times within a month with no changes made, but I then had to contact Allstate customer service as well, to finally get resolution to the issue. Second, after e-signing all required documents sent to me, not once, but twice, I was informed that my health insurance (which garners a policy discount) was dropped from my policy, thus raising my premium. I have now contacted them 2 separate times over the last 3-4 weeks to get this fixed, and both times I have not even received the callback I was told to expect within 1-2 days, as well as nothing being changed on my policy to reflect their promises. I have now contacted customer service again, and the problem is being resolved. I WILL MOST DEFINITELY BE LEAVING THIS AGENCY AS WELL AS REPORTING THEM TO THE BBB."
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