Beaumont Family Medicine - Grosse Pointe

"I had a very bad experience with Np Corie P. I wouldn't recommend a loved one to her. Bedside manner is very rude, passive-aggressive, demeaning and dismissive."

"I have been seeing doctors at this office for 8 years, the delivered two of my children and helped me through two high risk pregnancies. However, I will no longer be able to take my children to see their doctors. Ever since they moved locations it has gone down hill drastically. You can no longer get any same day appointments. It’s impossible to get your sick children in to be seen. Not to mention they bill you for a hospital visit when coming in for anything due to the offices new location. It’s a scam that I can’t take my daughter to see her doctor for reoccurring ear infections without having to pay an high hospital fee. The whole thing is a scam and it’s unfortunate because there is several really great doctors and staff."

"I’ve been a patient of BFM for years and love the new location! Dr. Rama and staff are caring, professional and I’ve always had a positive experience. Thank you BFM for your quality care! ❤️"

"My doctor moved 11 miles from the regular location. It’s incredibly hard to get my medication and a doctor’s appointment. I was a little late to my appointment, but since it was past the “14 minutes mark” they were condensing and said “and is there a reason why you’re late” which is a little invasive. Especially since they’ve had me wait for half hour to fourty-five minutes in their lobby before, but wasting my time isn’t an issue, only if it’s theirs. Talks to my doctor to see if she wants to see me. After I drove 30 minutes in morning rush hour to get there. Apparently she said no, and wanted to me to reschedule. My prescription expires today, but the next appointment is 3 months out. Every time you call them, the receptionists are snooty. I’ve been coming here for over 10 years, but I’m finding a new doctor."

"Typing this from the parking lot because I’m so tired of the poor customer service from the receptionists and Dylan isn’t in at the moment. First and foremost they are the forefront and first people u see upon entering A simple good morning or welcome would ease the mood Meanwhile they don’t say a thing just let u stand there and look at u until u say that ur there for an appointment Such dry and “just a job” attitudes The drs and medical assistants are the nicest always greeting u politely and speak as u wall down the hall to ur room The receptionists need coaching on how to make people feel more welcome to the office. I’ve left complaint after complaint and nothing has changed but as soon as I match there attitude now ur the rude patient They have to do a lot better"