Oakland Psychological Clinic - Fraser

"kari is amazing! sees me and my sister. she’s very quick to respond my texts if i need anything, helps me by teaching me things not just telling me, she always answers any questions i have. i’ve found out many things about myself since seeing her and it’s the first therapist i’ve actually felt that understands my needs."

"Where do I even begin?! One of the good things is they have very late hours which is hard to find. The therapist that I saw, and I’m not being facetious in any way, has some sort of cognitive issues. Not only could the person not remember anything from the previous sessions (ok, they see many clients, I get that), I was asked the same questions over and over, 4-6 times in a single session! It happened every time. To point where, trying not to be rude, I would have to say “you’ve asked me that 3 times today”. Then told me I wasn’t bipolar when that wasn’t even in question. I was there for something else entirely! The therapist is of a certain age and it’s apparent. Very nice person though. Then I overheard another therapist gossiping about another client while they were in the office and I was in the waiting room. Talking terribly about them and how they are just after disability, and I was RIGHT THERE! If they’re doing it about others, they’re doing it to you. I didn’t get much out of the experience anyway. No tools at all. Just repeating the same thing over and over. I would look elsewhere."

"Very Nice Staff at the desk But My Doctor Did Not Care never mean but didn’t not try to help at all other then just taking the visit I’m still where I started when I had my first appointment months later , I Feel worse now im not sure what’s wrong with me anymore ."

"I stopped going here about a year ago, everything was going okay until telehealth appointments became mandatory, once that happened the therapist I saw, Michael, charged us for full sessions, multiple times, if we got disconnected and had to call again I would be charged for two sessions. I would say to be cautious if you are dealing with him."

"Awful experience! Had my first appointment on my birthday February 23, 2021 with Jayne Herbert. Had some red flags being asked the same questions over and over but thought maybe it was in an effort to see if my response would change. Had concerns about Jayne and her level of memory. However, I still scheduled a second appointment for March 13th as that worked well based upon my work schedule. I arrived 10 minutes early to make sure I get the most out of my hour appointment only to find no cars in the parking lot and the office was closed. Yet their website says open until 5 PM. I left a message and can't wait to hear back in regards to what excuse they're going to give! Jayne put me on the calendar for 4 pm on 3/13 I watched her do it. Completely unprofessional. Thanks for allowing me to spend more time on paperwork and pay 144 dollars to be asked exactly what I took the time to write down before my appointment. This place is not anywhere I would ever recommend someone seeking help goes to!"