Beaumont Primary Care - Dearborn Heights

"This office is horrible. Constantly changing office managers. Will NOT return calls, emails or online request. They now have removed the xray machine in the office. My dad has been going here for years and is now out of 3 scripts for 2 mth. They dont respond to our calls,express scripts calls or the pharmcy calls! Horrible the way they treat their patients. Finally found Dr. Scoures new office, so we will NOT return to Beaumont Primary Care. This office needs to be shut down."

"I had a very good experience with this office. At the doctor appointment the staff was very polite and helpful. And the follow-up when I called to express my frustration at the high price of my prescriptions, Dara one of the doctors assistants that works in the office suggested several options for me and called me back after hours to explain what she'd be doing to help me out. I think that's very very good customer service and what everyone deserves to have."

"My wife was unfortunate enough to have to go to this office. They are disrespectful and reckless. She made an appointment here almost one month ago for noon. One hour before her appointment she was called by the office and asked to come in early. She dropped everything and headed to the office. She arrived at 11:32am. The receptionist told her she was too late and her appointment had been given away. This is completely unacceptable. We are filing a grievance against this office for this ridiculous behavior. DO NOT go to this doctors office. You will regret it in every single aspect."

"I love my Dr. but I’m looking for a new office. They are constantly rebooking my appointments. I’ve been pretty sick so it inconvenient. The woman who calls has told me I’ll welcome to go somewhere else which has made me feel invaluable as a patient. When I showed up for my appointment today.. my doctor was on vacation. When I asked why no one bothered to call they lied and said my phone was disconnected. Either they called the wrong number or they knew I wasn’t going to be happy about another cancellation on their end..my phone always works.. sorry but I’m not happy about making a hour drive there and back. I love my DR. But not enough to deal with this disaster of an office.. don’t go here!!"

"Been a patient there for over ten years. Yes, the office can get busy and the wait time get tiresome, but that's because the Doctors and staff are personable and take their time when they are with you. That can make some appointments push into another time slot. I'd rather wait ten or twenty minutes more for a doctor that will listen rather than go see someone that herds patients through like cattle. Never had a bad experience, but it can get tough getting an appointment the next day or so."