CVS 47200 West 10 Mile Road, Novi, MI 48374

"Went to CVS to get Covid home tests. Was told by the cashier they are no longer available for free. Purchased 2 for $47. Later found out they are available for free (same brand) but not at CVS. This is still a public health issue and I should have been given proper information regarding the availability of the Covid tests. Even if CVS won’t profit from it."

"The customer service here is horrible. I was a paying customer and needed to use the restroom. Philips Lansing refused to let me use the restroom while he was daydreaming by the camera machine saying that he doesn’t trust me in the back of the store which is totally DISCRIMINATION! I wouldn’t dare spend any money at this store. I’ll be taking this to the Better Business Bureau because this is is unacceptable!"

"I picked up some OTC supplements and used the self checkout. I found what I needed, and the checkout was easy to use. I highly recommend this location."

"They double charged me and told me I had to contact corporate to get refunded. Absolutely ridiculous!!! The assistant manager TJ treated me like a criminal over $7 in extra charges they charged me that is clearly on my receipt!!! Look at your cameras and see I only had 2 items and you charged me for 4!!! I will 100% contact corporate and complain as well as get my money back and you earned yourself a 1 star over $7!!"

"Lexi is a genius hire. She was more than willing to do something that most employees seem to not have a clue on and that was look up an item by its product number and seeing if it was in the store. I don't know how many people I have run into that have no clue what I was looking for until I asked Lexi for help. She was extremely helpful and the 11 miles that I drove to get this product was worth it. Please give the the credit she deserves and keep her happy!!!!"