CVS

"No weekend hours at all. You should be ashamed of yourselves.... I guess cvs has never heard of customer service. I just wonder if corporate office knows how bad the store is running...."

"Closed all weekend, go in to get medication and power is off so closed again. I need my medication!!! The pharmacy is always running around trying to get done. They seem stressed and overwhelmed. Love the people, but they need more help to keep the store running smoothly. Needs open weekends!"

"CLOSED ON THE WEEKEND, ARE YOU SERIOUS!!!!! I have been going to this pharmacy for many years when I need an antibiotics or something called in. I am one of those people who only use a pharmacy when needed. I was EXTREMELY disappointed, when I went there today and saw it is closed??? WHY would a pharmacy be closed?? I am desperately in need of a rescue inhaler because of this smoke from Canada, AND THEY ARE CLOSED!!! Are you serious! If Hospitals have to be open on wkends, SO SHOULD A PHARMACY THAT GIVES MEDICATION!! If you don't like working wkends, FIND A NEW PROFESSION!!! I will be switching pharmacys! I live five minutes away From CVS in Lagrange, and would travel to Meijers and pay a little more knowing I can count on them!! CVS Lagrange, what a disappointment!"

"Shorter hours at pharmacy, Saturdaysclosed all day then moved tome to open to 10 to 6. Pharmacist failed to come to work for 2 days so pharmacy closed. Live in rural area and drove through winter conditions, icy roads to find put pharmacy closed. Ongoing issues. Time to find another pharmacy."

"I have been a diabetic for 21 years. A type 1 insulin dependent diabetic. Today I was in between service calls at my job and needed to take my insulin for food that I had ate. In the process of trying to draw my insulin the needle on my syringe broke and I had no extras with me. Prior to going into the CVS in LaGrange, I googled the laws on buying syringes to see if you had to have a prescription. In the state of Indiana you do NOT have to have a prescription whether or whether or not it is preferred by the specific pharmacy selling them. I was on the verge of feeling very sick because I had yet to take my insulin when I walked into this pharmacy. I had asked if I could purchase some insulin syringes. The lady behind the pharmacy counter then asked me if I had a prescription. I followed by asking "you need one in Indiana?" She then followed by saying "no but it is at the pharmacist discretion." I was then asked if I got my prescriptions at CVS and I said no not here because I am not from Lagrange. If I did at any point in time it was in South Bend. She looked up my records according to my name and birth date and could not find any records. Then followed to look me up and down as to judge me and said "we will not be selling those to you". As if to say they didn't want to be responsible for me doing drugs and making assumptions that that had been my purpose for needing them. I would understand the concern if I looked drugged out walking in and ratty clothes such as torn jeans and a wife beater and looked unbathed. But I was in my clean work uniform clean cut. You can understand how belittled I felt as I walked away starting to feel very sick. If it wasn't for another family owned pharmacy within the same area that heard my concern and understood and was willing to sell them to a legit diabetic, I would have spent the rest of my day being very ill from having elevated blood sugar levels. I was not from this area in between service calls on the job and could not travel all the way back to South Bend to grab more syringes in the middle of my work day. This lady and I did not catch her name so I would refer to her as the so-called "pharmacist" did not seem to care less about my well-being and would rather just assume I was some sort of drug addict. So I would like to give your store a very professional one star rating for your very unprofessional service and general care about someone's well-being. Thank God there are still some decent human beings in this world. You will not find them at this CVS."