Papa Romano's Pizza & Mr. Pita

"Just finished ordering from the new website on my fourth occasion. I have been ordering pizza here for years without issue. All four of my last four orders on the new website have had problems. Most recently I paid $10 extra to have my pizza delivered by a driver. But when I received my confirmation it was a pick up order. I was told by the manager on duty that they could not give me the $10 back. But they also couldn’t drive my Pizza seven buildings straight up the road to deliver it without me paying an extra five dollars. so I went to pick up my pizza and fully expected to receive my $10 to which I was told no.. That I would have to call corporate if I expected my money back. The new website is awful and creates a lot of problems. But to be told that you can take my money but not return it for a service you did not render… that’s stealing. I hope you enjoyed the money because you won’t be getting my business again. The delivery driver is actually an awesome guy. Which is why they received stars at all for service. Came back to edit to say that not only is my pizza undercooked now that I’ve opened it. But it also has ham on it. I didn’t order ham. This was just awful. Very disappointing."

"Sketchy business practice. Ordered food for my employees. Got a call demanding that I send my drivers license and card. Like its a pizza place. Be for real. It is also not mentioned once on the papa ramonos website that this is a process you need to do. Won't be going back. Food was great but I'm very concerned over business practices."

"Didn't receive what I ordered. Manager SAYS his name was (Yousif). He wouldn't refund me my money or make the correct pizza ordered. Offered $5 credit. Never even apologized. Pizza received also seemed old and was chewy. Please avoid this location. They should be closed with this poor service. Finding employees must be hard! It's no way the owner leaves his business in the hands of the manager working this night."

"I absolutely love this place!! I’ve eaten at many Papa Romanos locations and this one takes the cake! The pizza is phenomenal. The classic pepperoni is definitely a family favorite. The service here is great. I’ve never had an issue. Delivery service is always on time and food is always fresh. Service at the counter is excellent is well. Very clean place, good atmosphere, and a pristine menu. #1 choice for dinner."

"Talked to Nadine the “manager “, about forgetting my very expensive salad and she said the best she could do was a $5 dollar credit. That was my dinner so i wasn’t happy. The pizza there is no longer good like it used to be. Barely any cheese. I would not recommend."