Ascension Borgess Allegan Hospital

"Worst place to ever go for someone that has a serious situation going on. They did blood work and never called about the results. Can NEVER get through to anyone or even get an appointment. If u need a good doctor don’t come here. It’s ridiculous"

"I took down my terrible review from before because I felt like a Karen but this place is the absolute worst. I came in there in December with literally the worst sickness I have ever had in my life and they did absolutely nothing for me, no tests , no antibiotics. Drink some pedialyte and lay down they told me, this would all be fine because I got the treatment I needed in Holland but I literally just got a bill in the mail from this. They charged me and my insurance for doing absolutely nothing for me. I’m going to pay it. Just don’t ever go to this place if you don’t have to!"

"My husband has been going to this location for a few months and had surgery last Friday. He was notified that it was a in and out procedure and he would be able to return to work the next day. Since the procedure my husband has been in more pain than before and is unable to return to work due to not tolerating the pain in his back when he’s on his feet. When he called the facility to get a note explaining the procedure for his work so he doesn’t lose his job he’s basically told to bad we’ll only give a letter for the day of procedure. But then tell him the increase pain will last around 2 wks. He’s contacted them multiple times and is getting no help with this situation. I think it’s ridiculous a pain facility gives unrealistic expectations to their patients then turn around and treat the patient like they are an issue. The staff on the phones have no bedside manners and treat the patients like a burden. If we knew how painful it would’ve been after the surgery we could’ve planned his pto around it and not risk him losing his job over this miscommunication."

"There are too many bad things I can say about this place, especially the homophobic doctors and nurses in the ER. We only go here if I can't make it to Pipp in Plainwell. My child has been talked down to on numerous occasions by the staff in the ER. Most everyone else tries to be nice, it's just the ER I'd stay away from."

"In regards to the Medical Clinic. I called in to schedule two sports physicals. I ask for one moment to confirm the times would work, and the person I spoke with proceeded to lecture me about "this is a clinic, I have patients here" so she didn't have time to wait. When she stopped lecturing me, I had already confirmed the times would work, so I told her I would take the times. The phone disconnected. I immediately called back and was told there were no times available. I ended up speaking with three staff members and they were all rude and seemed bothered by my call. We went to Plainwell Urgent Care and it cost much less and they are extremely friendly."