Guido's Premium Pizza Novi

"This place makes a great pizza. I have always gotten what I have ordered. I usually do carry out orders after work and wait on site. I have had a few times with slow service but the end product pizza made up for it. Only thing keeping me from coming here recently is the construction traffic on I-96. That aside the pizza flavor is great and I thought the prices are in line with most other pizza places which are up these days. If you are a little patient I think you will like the pizza."

"Absolutely terrible customer service. Extremely rude whether they’re busy or not. I’ve gone when no one else is there and one specific guy rolled his eyes and walked off when I apologized for not knowing that door dash sends us too early to pick up orders. The same man was incredibly rude to an elderly male dasher on my second visit. He may have told you the name already, but that’s no reason to treat an elderly man that way. Tell him it will be up shortly instead of ignoring him in front of your other customers. And before the restaurant comments unprofessionally like last time, the first time I was there the restaurant was completely empty and this guy was such a jerk I dropped the order because I refused to even continue dealing with him. The second time it was busy, but he clearly can’t handle customer service during busy times because again he was extremely RUDE. I won’t even accept another order from this place let alone spend my money here. I have no problem waiting patiently. I do have a problem with pissy attitudes from grown men because they don’t know how to handle people. He asks for patients and kindness but is rude and completely unkind to his customers."

"Someone on here said they were disappointed in the pizza rolls here, but we probably order from here once a month and have never even seen pizza rolls on the menu. Everything here has always been good, with maybe over-done crust twice in 3-4 yrs. Love the cracked peppercorn wings and Da Boss pizza. Easy ordering and coupons and text specials/online coupons."

"My bro lives by here and said he has had their food a few times and its always been good. I read all the review about service, but he orders online so I can't comment on that. We had pizza and salad delivered. It was very good and everything was correct, even with having 2 of them half and half toppings."

"What a bummer. I've eaten pizza from coast to coast so when a friend was talking up Guido's I was excited to find a new great place just down the street. The service was good and friendly and the little store is neat and clean. But the pizza is boring. Really just boring. Old world pepperoni should have a nice zing to it. Nothing...not even normal pepperoni flavor. Bland cheese and a flat sauce. The veggies were good and the thin crust was OK... but neither of those things could save it. Also it's a little pricey for pizza. Normally I'd be ok with that for stellar pie... but this was an expensive miss. It's really too bad because I very much wanted to like the place but ended up disappointed. Oh well..."