McDonald's

"I did a mobile app to pick up in store when I arrived. The order was not ready. It should have been a basket of fries. We got a large instead order hot coffee. we got cold coffee and waited over 20 minutes for mobile pickup?"

"I'm a Uber driver my customer I was picking up for asks me to open up her bag to make sure the order was accurate so I tell the worker and show him the text message a manger and another older lady comes up yelling telling me that I can't open it getting disrespectful and gives me a thumbs down messing up my job because they can't do their job correctly. end up still missing the fries I'm glad I did check for that lady I was picking up for .if I didn't they wouldn't even got their fries. That manger that was on duty today should not be in charge can't even ready a message let alone a ticket"

"I'm a firm believer that it doesn't matter whether or not I complain about an experience at McDonald's nothing will change. They just throw coupons at me. But that doesn't change the reality. I drive away and find that I got the wrong drink in my cup. Or the burger was made wrong. The fries are terrible. No salt, and none in the bag... This place was fine. But meh."

"Placed mobile order today. Sent to make order when I was down the street. Took them 1/2 hour to get order made. Heard heavy set guy manager tell cook he's missing order after 20 minutes me standing there. He wasn't keeping track orders. Have this problem every time he's there. People were coming in ordering and leaving after me. He hands me order I tell him 1/2 hour wait ridiculous. He says I'm sorry there's no one in store. I said that's your problem not ours. I'll go back North Michigan Street store. Tired of his slacking and missing orders."

"Worst McDonald's I have ever been to. This is my 3rd and final attempt to come to this location. The staff is inattentive and rude most every time. My last experience I went inside for my mobile order because the drive thru wrapped around the building, but that was apparently a mistake as I saw the last car in line pass the window before my order was ready! My order was simple, 2 breakfast sandwiches. The guy who walked in and ordered one sausage egg and cheese mcgriddle came and went before me and 2 other people got our orders. I was there long enough (8-10 minutes) to also go to the restroom, which was disgusting. The manager (assuming since I could ovehear her conversation) never turned around and was on the phone and messing with papers and pen the whole time, then proceeded to assemble orders without washing her hands or wearing gloves. The window was smashed like another upset customer through a rock through it?!? Either way, I'm done giving this place anymore time or money. I would suggest you stay clear of this place as well..."