IHOP

"Ate lunch there yesterday with my wife & Mom. What a disappointment, food was not all that great! Way over priced for what the portion sizes were! Waitress was very nice!! Would rather eat at McDonald's, better food, more bang for your buck! Will never go back to IHOP again!!"

"The silverware looked like it hadn't been washed at all. There's no way that somebody wrapped that silverware up in that napkin and did not see the food stuck all over the fork. Not just stuck on the part you put in your mouth, but stuck on the handle too. It was disgusting. We had to ask for plastic utensils. The waiter was not very knowledgeable about substituting things. When my friend asked about substituting the ham for a different meat, they said that if they take away one meet they have to take away all the meat. Which makes zero sense. We couldn't understand what they were trying to say. Then my friend just asked if he could get an extra sausage or bacon instead of the ham, and then they said he could do. So we're not really sure where the confusion was initially there. But really weird. Then my friend said he did not wish to have any hash browns, and they still brought them. And they said that they can't take away the hash browns. That is from a business standpoint, not really a good business model. You know somebody's not going to eat something, why would you waste it and give it to them anyways? I don't know, but it was definitely a trip!"

"Stopped in for a Sunday breakfast. They were setting up a large group so the hostess told our group of 4 to sit down and she’d get a menu to us. 10 minutes later we had to ask for menus to be dropped off. 1 person got coffee in the group of water and when it never came we assumed that they missed it and just busy. Good was brought out and we had to ask for silverware since that was never dropped off. Had to ask a second time for missing food options which the waitress didn’t even realize was missing. After plates were cleared we had to wait almost 20 minutes to get a bill which included the coffee. Then the waitress never came back for the card to pay and had to ask the hostess to come back so we could pay. Wasn’t even worth trying to get the coffee removed and be delayed another 15 minutes. Will not be going to another IHOP after this kind of service."

"We got here at about 11am new years day. Got seated quickly but our server stopped by after 5 minutes that he'd be over shortly. 5 more minutes go by and he stops and takes our drink and food order at once. We waited atleast 30 minutes for our drinks to be dropped off. And waited another hour until another server noticed we didn't have our food yet. We could hear her on expo asking for our food and someone reply with its literally right here. It's dropped off by 2 other servers (not ours) and obviously has been sitting in the window for quite some time. My blueberry syrup was dried onto the plate, omlette cheese was super dry, and barely warm fries. We were not impressed. We understand it's new years but our server didn't once come check on how we were doing until another server noticed we had no food.(young lady with red braids in her hair) We asked for the manager, she discounted our bills but no one dropped them off to us until we went up front. We aren't ones to complain but feel there was a severe lack of awareness today. Even with the 18 top that turned into a 30. That happens all the time in F&B. We don't care that your managers boss is cooking right now and irritated that no one is doing Togo orders. We came here for drink, food, and good service. Treat the girl with red braids well because she's a keeper."

"Stopped by mid day for a meal. My over medium eggs were cooked perfectly as were the hash browns. This is the first time I have gotten pancakes from IHOP that WEREN'T tough and chewy! Service was excellent as well. My only complaint is that the bacon was paper thin and had no flavor. It reminded me of the precooked bacon you buy at the grocery store. That being said, the kitchen staff deserves a raise and my server deserves a promotion. Hands down the best dining experience I have had at an IHOP in West Michigan."