Stones Jewelry

"I took my ring to another jeweler about 2 years ago for resizing. I noticed a few weeks ago some strange separation and cracking across the bottom of the band (first photo). I took it to Stones as I wasn’t sure if this was a problem that I had caused or the previous jeweler, but didn’t want to take my chances. I wish I remembered her name, but a very sweet lady at Stones let me know they had to replace the entire bottom half of my ring. They did it flawlessly. You can’t tell at all that it’s not the original band. They also fixed two prongs. That big of a fix came out to $230 and was absolutely worth it."

"Stones Jewelry Store exceeded my expectations with their impeccable service. When my gold necklace needed repair, the team demonstrated exceptional craftsmanship, restoring it with meticulous care. The attention to detail showcased their expertise, and the final result was nothing short of impressive. Additionally, Stones Jewelry Store seamlessly resized my wife and my wedding rings. Their skill in customization ensured a perfect fit, and the rings looked as if they were originally made for us. Throughout both processes, the staff provided transparent communication, keeping me informed and showcasing their commitment to customer satisfaction. What sets Stones apart is not just their technical proficiency but also the personal touch they bring to their work. Their dedication to delivering excellence is evident, making them my go-to for all future jewelry needs. I highly recommend Stones Jewelry Store for their outstanding craftsmanship and unparalleled customer service. Thank you for making my jewelry experience truly exceptional."

"I I sent a watch along with the broken clasp that I wanted replaced on the watch to Stones jewelry. Instead of putting the old clasp back on the watch to at least try to size where the clasp should be placed apparently what they did was just to attach a clasp where it used to be and then call the job done. Firstly, the watch band now is significantly shorter and I am unable to put the watching band on my wrist and secondly the manner in which to detach the clasp is on the inside of the watch band and would be nearly impossible for one to detach while wearing it. I thought this jewelry store had an actual jeweler in its employ. I could have received the same expertise from Walmart. This ridiculous process cost $80 and now I am stuck with a watch that would barely fit my 90 year old mother. If you want a real jeweler I would never use this jewelry store it's ridiculous."

"Wonderful hometown business; owner Brad is amazingly accessible and provides friendly, honest advice or service. When my daughter needed her ears pierced, there was no debate about who was going to get the call. Been here several times to have pieces cleaned, polished, or repaired."

"I've bought jewelry from Stone for 45 years, including pieces that were specially made. Friendly, knowledgeable, courteous always, with fair prices. It's great to have local jeweler in Wheaton."