Jackson Grey Jewelers

"I moved to the area recently and after reading so many positive reviews on here, decided to call Jackson Grey Jewelers when I noticed the stone on my engagement ring was loose. I brought it in yesterday and was so impressed with the quick workmanship done to fix it.. it's perfect now! The store has a really interesting curation of pieces and the owner is super kind, helpful, and knowledgeable. Highly recommend this place. I will definitely be back!"

"Very easy to talk with and understood my concerns about repair and re-sizing a ring. The work was done promptly and the workmanship on the ring was top notch. Reasonably priced too."

"Outstanding experience working on a custom project for an engagement ring and a pair of matching earrings. Incredibly friendly staff that take time for first-time customers and very much help guide you through the process of making a truly unique piece. Fantastic, high quality workmanship, and very reasonable, fair pricing. Overall, I felt supported and guided through the whole process. Absolutely would work with again!"

"I was in a pinch and needed a size 2 ring (that was my grandmother’s) enlarged to fit my daughter’s ring finger for a ring ceremony that very day. This was so last minute and I was so appreciative of Jackson Grey Jewelers when they were able to make this happen for me- I could not believe it! I walked in with the ring at 11:00 am and it was sized to a size 5- and cleaned beautifully- by 12:00 pm, exceeding the time frame I was originally given of 1:00 pm. The service was amazing, the owners are wonderful and the jewelry is beautiful! Jackson Grey helped me make the impossible- possible! I couldn’t have been happier!! Jackson Grey will now be my family’s jeweler!"

"I would give them 10 ⭐️ if I could. I believe my exact words to Chad were, “You’re a miracle worker!!” I have been unable to wear my wedding ring for several years due to side effects of cancer treatment. I met Chad at a Chagrin Valley Chamber event and he said to bring it in for him to take a look. Other jewelers wouldn’t touch it. He not only made it so I can wear again, but it’s also seamless and beautiful. I’m beyond grateful!! Thank you Chad! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"