Fifth Third Bank & ATM

"I had a positive experience at this branch. Victoria went above and beyond helping me with my transaction. It’s always nice to be welcomed with such outstanding customer service. Great job"

"I am not going to go into much detail other than their processes, and proceders are very inconvenient. Especially to those with 9-5 jobs. Their security measures don't seem to be that great considering all the hacking that can be done with debit card transactions these days & yeah you can file them fraudulent and go through the process of waiting to get the money back- but that could be avoided with a simple enable and disable card transactions left up to the customer to turn on and off at their convenience. As many other banks offer and is a great feature and can automatically block out a transaction trying to be made when your card is disabled & With the click of a button with these many other banks, you can turn it right on when you want to make a transaction or purchases. Then immediately turn it back off. An auto banking setting that calculates how your money is spent is a great feature many other accounts offer that they don't. There are many ways this bank could upgrade to make themselves more up to date with other banks that offer more features. The number of times I have had issues with this bank compared to my other accounts greatly has me on the verge of the aggravation from them to just close the account. As well as others I know who have banked with them for a long time and are going to be closing their accounts because "there's nothing special about them, it's an average bank with no benefits and more headaches" in which when I tell them about my great experiences with my other bank accounts they are shockingly impressed with how advanced it is compared to their longterm banking they have had with fifth third. I shouldn't feel scared to have a bank account with someone as i do with them compared to the confidence with my others. This is directed to fifth third in general and not just this location."

"Saw some poor rated reviews & thought it unfair considering how good I think 5th3rd is. I am greeted nicely every time I come & so is everyone that walks in the door. They hear "Welcome to 5th3rd" & they're smiling...usually busy too. I'm there weekly & been with them 30+ years. I have their Pacific Life Insurance & accounts there. Their rates are competitive. As far as stuff "pending," I don't really care....transfer & pay online or pay ahead & they'll credit the acct until it goes through. I miss the Kamm's location too but Fairview Park is close & good to shop across the street or at "Threads" in w.220th shopping center. Very good bakery across the street from Threads too. Good Community....very good bank as part of the community. Hope Nicole & Mary stay on...but people move on eventually. Hope this truthful, open-minded review helps :-)"

"I loved Fifth Third Bank before they moved to the Fairview location and before Angie relocated. They're very rude and have made huge mistakes in regards to notifying me of what’s happening to my account. What’s disgusting is fifth third justifying their wrongdoing and the mistakes they've made. You try to contact someone in the office and they're never there or are on break. I'm done and have decided to bank with someone else after many years."

"Staff is first rate. However the now-closed Kamms Corner branch was a short walk from my house. As I don't drive, the Lorain Road location is a bother. I am also very annoyed by their policy of giving Internet orders "pending" status. Some vendors consider this a cancellation of the order which is almost enough to make me choose another bank--one that does not play these games. I have lost all faith in Fifth Third and, frankly, this company deserves to go out of business. Sad, giving the quality of the staff."