Fifth Third Bank & ATM
225 West Main Street, Mason, OH 45040
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed
Photos
Location & Phone number
About the Business
Fifth Third Bank & ATM is a financial institution located at 225 West Main Street in Mason, Ohio, United States. This branch offers a wide range of banking services, including checking and savings accounts, loans, and investment options. Customers can also access the ATM for convenient cash withdrawals and account inquiries. With a commitment to providing excellent customer service and financial solutions, Fifth Third Bank is a trusted partner for individuals and businesses alike.
Reviews
"First person into Drive Thru.got business taken care of in no time at all."
"This branch is one of the better ones for 53rd bank! Knowledgeable staff who are willing to help."
"Received excellent customer service from Anthony Siesert covering multiple issues. I sincerely appreciate his attention to detail! Thanks!"
"Worst bank ever. They’ll ruin your credit score and still charge you for late payments that they promise you that they’ll take care. Bunch of people that don’t know what they’re doing. I switched to PNC bank and they’re very reliable and will actually help you. Only bank here if you want to ruin your credit score and that’s my best advice."
"Went to this branch to report a clear unauthorized transaction on our checking account. Well, it was about a garnishment/tax levy transfer which had absolutely nothing to do with us. I told Amanda the transaction was either fraudulent or mistake made by 53 bank, anyway, it had nothing to do with us. Surprisingly 53 bank does not allow customers to file a charge dispute if they believe it is "legitimate." And that is apparently wrong. Customers should have the right to file charge dispute against any unauthorized charges/transfers in the first place. Then the following internal investigation of the bank will decide if it is fraud or mistake or something else.Poor process management/policy for 53 bank. 10 minutes later, I was told that "the transfer was a mistake (made by 53 bank), and it was fixed, I am done." No apology, no professionalism. Avoid this place. Added comments: As a 5/3 "preferred customer", I also filed a formal complaint to the bank. But so far nobody seems to care about this. To resolve the mistake they made, our family members went to four different 5/3 bank branches for five times. They initially did not even correct the overdrafting fine of $37 on us. To be fair, the Kroger store 5/3 employees are the best, and the bankers in the branches are the worst."
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