Montgomery Cyclery Loveland

"Went in with my father who is riding the otet. I won't spend another dime at this store and would advise others to shop elsewhere. Staff was absolutely rude. Asked one guy about some gear and he acted like we were even talking to him, and to be honest I don't think he had a clue what he was talking about. Asked another guy about the detour on the trail and he acted like it was the most inconvenient conversation he's ever had."

"Husband and I stopped in and ended up buying ourselves bikes! We’ve been wanting new bikes for a while and Matt helped us pick the style that fit our goals. He went above and beyond to help us understand things that we may not have much experience in. Would definitely recomendar this bike shop! Thanks Matt!"

"Ordered a bike that was shipped to this store and they assembled. Received a call from the store the bike was assembled and ready for pick up. I showed up and the wheeled the bike out to me and handed me a receipt. No offer to help adjust the bike to my body size, no discussion around maintenance, no assistance connecting phone to bike. Just handed me the receipt and walked away. Seemed bothered that I was even there. Extremely rude and the absolutely the worse customer service I have ever exerienced. Wife bought the same bike a week ago at Bikesource in Columbus and they were the exact opposite, excellent service. I wont be recommending anyone to MC Loveland shop ever."

"My dad was an avid cycler and passed away this year in February. I never rode for years and recently rented bikes in Manhattan to get around the city, and I loved it - I knew I had to buy a bicycle once I was home. It’s the most joyful and obvious solution to my own lifelong fitness goals. I knew I wanted to use my bike for the bike trails and city riding when I travel, and I needed to go somewhere the staff would be knowledgeable and care about helping me find the most practical and cost effective bike and accessories. Matt was there at the shop to walk me through every practical step, and he spent hours to ensure I was getting the correct size and most practical bike for my needs. He helped me pick the right accessories and even stopped me from obsessing over items I realize now I’d like time riding to decide on later. He even showed me how to change a flat tire/tube! If you are looking for help and people who are passionate, and WANT riding a bicycle to be fun, this is absolutely the place and Matt was The Guy!!!"