Repair Authority
21973 Commerce Parkway, Strongsville, OH 44149
Hours open
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
About the Business
Repair Authority, located at 21973 Commerce Parkway in Strongsville, Ohio, is a trusted store that specializes in home medical equipment repair services. With nearly 35 years of experience, we are dedicated to keeping HME dealers' businesses running smoothly and ensuring that patients can stay healthy at home. Our expert technicians are skilled in repairing and maintaining a variety of equipment, including oxygen concentrators, CPAPs, and ventilators.
If you are experiencing issues with your CPAP or oxygen concentrator, our team will quickly diagnose and fix the problem to get your equipment back to you in no time. We understand the importance of efficient equipment maintenance for HME businesses, which is why we strive to provide affordable and timely repair services.
Repair Authority is proud to be an Authorized Warranty Service Center for top HME manufacturers such as Philips Respironics, ResMed, and Invacare. Our commitment to quality service and customer satisfaction sets us apart as a reliable resource for all your medical equipment repair needs. Visit us at our Strongsville location or contact us today for more information.
Reviews
"I just want to say this is the most professional repair company I have ever worked with as they do what they say they will do at the price quoted. I worked with a very professional customer support specialist named Tammy. She knew the product information and answered all my questions so professionally. She quoted me a price and stayed in touch with me all the way. I have never worked with a more professional customer service person. They repaired my concentrator and from my shipment to them and receiving it back to me was less than a week! I wouldn't ever consider working with anyone else. Thank you, Repair Authority."
"Fast service but company is not coded to work with my HSA. When CPAP came back the smell from what I assume was glue or co tact cement was overpowering. I had to run my mask multiple times over two days to get the odor to tolerable levels, yet still concerns me over if VOC content is at measurable levels. Deeply concerning."
"What a great job Repair Authority did with my SimplyGo portable Oxygen Concentrator. It is now putting out quality O2 with no alarms. Plus they were able to find warranty coverage that I wasn't expecting. A positive experience all around! Thank you so much."
"The document process was very simple and straight forward. I had a couple questions prior to shipment and was met with superb service from Tammy answering my questions. As promised, I got an email when my CPAP arrived and a call with the issue and price of repair, the next day. Tammy was helpful getting my machine back to me in a timely manner and it couldn’t have gone better and CPAP is perfect. I will recommend this company to anybody needing that kind of repair. They are A+ professional!"
"This is a wonderful company. Their work is very unique and necessary considering the fact that a new CPAP machine is so costly. Repairing the machine is a much better option. The repaired machine is like new for a fraction of the cost. They are totally up front with the cost of repair and the time until the machine will be returned. The customer service is excellent, and they guide you every step of the way. My experience leads me to definitely recommend Repair Authority."
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