Van's Tires Streetsboro

"Visited this morning after having issues with a noise coming from our tires. (A dealership just serviced the vehicle the previous day with an oil change and rotating the tires). Karen and the guys were exceptional immediately offering to help. After looking over the vehicle, it was found that the prior day service by a dealership was the issue. When they rotated the tires, they did not tighten the lug nuts. These tires could have fallen off, causing a serious accident. Thankfully, my husband turned around before going any further when he realized something was wrong. Not at all happy with the dealership that did the tire rotation (actually went directly their after visiting with Van's). Karen is always so friendly, knowledgeable, and offers exceptional service. Highly recommend them."

"I called about a alignment I had done 3 weeks ago saying I have a a shake in the front end, was scheduled to get balanced tires and a alignment check, The lady Karen on the phone calls me back saying how they can’t do any work or even check the alignment since the clock spring was bad and them knowing it was going to be fixed afterwards. Which I was alittle upset since it was 120$ but matter of the fact she started going off on me cussing and being COMPLETELY unprofessional (i’m 17 years old). I’ve always had good experiences with discount tire and Conrad’s and has always done the work without a complaint."

"On our way home from Chicago, I suffered a flat tire on I-480 on 12/27/2024. I originally stopped at National Tire & Battery, but they told me they couldn't patch the tire because of "Company Rules". They didn't even have my tire size in stock. They suggested Van's. With the wife and dog in the fully packed car we headed to Van's. They got the car in right away. Let our dog hangout in the customer waiting area. After chatting, with I assume the owner, She told me there are three tire warehouse's within 30 minutes of the shop and they would have found me the correct size tire for my Chrysler 300. Since the tire had 7/32" of tread left on it they patched it for $26.70 and sent us on our way. It's great to deal with mom & pop shops that actually go the extra mile for a nobody from out-of-town than a NATIONAL chain that has it rules and regulations. 5-Stars all around!"

"Brought my tire after running over an Allen wrench in the road. They were able to repair my tire and have me on my way in a little over 30 minutes. Very friendly staff. While I usually get my routine service at the dealership I bought it at for continuity, I would have no problems bringing it back if I ever need service again. Extremely satisfied with my experience. Thank you."