The Container Store

"This is 100% a true story: Absolutely brutal experience with this company, and they’ve basically stolen my money! Here’s how badly they screwed me: - I place an order for a package of multiple large drop front shoe containers and one product that’s similar that opens from the side. - The container store divides this into two shipments. They always pass their shipments off to Borderfree. - I receive one shipment, the large shoe size storage container that opens from the side. - Almost 3 weeks pass after getting the first shipment, and I still haven’t received the other products. - I contact the number in the emails I got from container store. A Sarah answers and basically tells me I have to call borderfree. The number she gives me happens to be the same for container store. Odd. I ask to be transferred instead. She transfers. - THE VERY SAME PERSON responds saying “Hi, this is Sarah from Borderfree.” I ask her if it’s the same one. She says yes. At this point I’m obviously frustrated. - She puts me on a hold that lasts 10 minutes. - Someone else answers and says on their end, it says everything is delivered. This is an outright lie. I don’t have the front drop containers I bought. I got half my package. - I then send an email to Borderfree explaining everything and it got BLOCKED. - The order total was $107.69. - I believe in transparency, so here’s the order number: 899115948225 The Container Store stole money from me. I have all the proof on my end of things. Never ever again am I buying from this scam of a business. Let this warn all of you—the container store will 100% steal your money then act like they did nothing. And they’ll waste your time passing you from one associate who can’t help you to another. Utterly shameful."

"The Container Store has a lot of options for everyday house home needs. It is on the “very high” price scale so if you’re seeking a cheap solution, this is not the place to go. The staff are very friendly and helpful."

"Found exactly what I was looking for. The associates were very friendly and helpful."

"This was my first time in the container store and I was blown away by it. It is literally an organizers dream! Everything's was well layed out and fully stocked. Currently they are running the returning to college event, but the nice thing is they have a lot of cute things devoted to that. I loved their selection of hangers and organizers for my vanity drawers and their selection of baskets was tremendous, and they can be used for multiple purposes. Although the checkout was very fast and easy, the lady was upset with me cause I was using Google Pay and having a hard time getting the right card loaded on it, so she went to a different register and helped someone until my transaction went through. I apologized but I could tell she was still annoyed. Even though this was the only bad thing that happened in the store (which I feel bad about) I would definitely give this store high ratings and recommend it to everyone!"

"I am a organization freak when it comes to my home. This place has it all!!! Storage for home, bathroom, garage, closets, everything you could think of. Jewelry trays, office supplies, glasses, kitchen accessories. Love it here!!!"