Roto-Rooter Plumbing & Water Cleanup

"Matthew Tech 5422 was extremely helpful and was efficient. Very kind and did not make us feel bad about our train clogging mistakes. Highly recommend RottoRooter and Matthews!"

"My wife and I had a burst pipe in the garage. They promptly sent out someone within an hour of us calling. They replaced all the valves downstairs (old house and they started to leak) and repaired the pipe. Have had multiple great experiences so far with Roto Rooter across multiple different plumbers. Would highly recommend."

"I called on Sat at 5pm for a clogged toilet! The lady who answered was very polite. Explained the process. They said someone would be out between 8am-12pm. I got a text before 8am. They were on their way. Dylan the service tech explained everything. He was very polite, professional, knowledgeable and friendly. I would highly recommend them again!"

"I manage multiple rental houses in town. Last night, one of the houses I manage had a terrible basement water backup. It appeared that the main drain line was completely clogged. Two months ago after the owner bought this house, we had a 100-ft cable snake job done because of a slow drain. Initially, I thought we had to snake the drain again. But none of my handymen can make it today, and the water backup seemed to worsen this afternoon. Plumbing companies are pricey. Unless something serious happens, they are not my top picks. But my gut feeling told me to call Roto-Rooter. I hired them twice in 2022 for another rental house with a similar situation. Within 10 min I received a confirmation a plumber was on the way. Pretty soon, Dyan (720) showed up. His truck is equipped with two big cable snake machines. After checking, Dylan explained that his machine could not get close enough to the clear-out because it was in the crawl space. The best option was hydrojetting. Dylan was very reasonable, so I decided to take his recommendation. About 20 min later, his co-worker John Wilson drove a big utility truck here, and he turned out to be a very experienced jetter. John explained everything to me in front of a big sewer camera screen, which was very educational. There were tree roots, big and small, growing into the clay pipe joint place in 6-7 places, and there was also some degree of displacement in one of the pipe joint places. John wiped them out using high-pressure jet water with Dylan’s assistance. Pretty soon, water started running towards the floor drain. Because there was so much mushy toilet paper floating everywhere. It could take my husband and me 3-4 hours to get the floor cleaned up, so John offered help. By using the hydro jet, John got most of the sewer water/floating toilet paper cleaned up for us. His one-extra mile work helped us a great deal. Yes, hydro-jetting costs almost twice as much as the cable snake job, but the Roto-Rooter team is equipped with a powerful machine system that can do so much better than a snake job to clean out the tree roots and everything else that clogs the drain pipe. I feel very lucky to have two excellent plumbers working for my best interest, with the results being much better than I anticipated. Roto-rooter is a great plumbing company, which I highly recommend to my network friends and whoever reads my reviews."

"Had an unforeseen event that happened on the weekend that needed an urgent repair. Able to get a technician (Dylan) out very quickly, within a 30-45 minutes. He was friendly and knowledgeable and everything was reasonably priced. Definitely will use again"