H&R Block 117 West Court Street, Washington Court House, OH 43160

"I didn't have any issues at all. She may have been in the office by herself but she handled it like a champ."

"Staff was very friendly and knowledgeable. Explained every step."

"This is the worst store I've been to. They messed up my taxes and told me to come in another time. They said I didn't need to schedule an appointment. I went in and they were closing the store almost an hour early. I had told them I would be in that night. Over a year later, I get a letter saying I owe taxes. I don't. Now they are taking money from me now that I never owed! I never got back what I supposed to! No one will answer the phone or call me back. I just want my money! If someone from corporate could please leave me a direct line of someone who can actually help me, that would be great."

"Made an appointment and they didn't show up. Called the main office and they were as helpful as a bag of broken glass. They lost my business permanently. Do not use H&R block. They are terrible at what they do. Unprofessional! Unprofessional! Unprofessional! If I could rate them lower than 1 star I would and would be left wanting to rate them lower still."

"Joann Bebb was remarkable! When She felt like more help was needed she took that extra time to make sure it was done right, and to make sure she got us our correct refund. Thank you so much Joann for your great customer service! My kids even loved you!"