H&R Block

"This place is a joke they messed up my city taxes then they wanna give me a run around on fixing what they messed up and are to worried about getting more people in the door and doing their taxes than the loyal repeat customer come on H&R Block I get you got new people and all but manage them so they do a good job perhaps that might make a successful store with happy customers"

"Worst service ever. Been going there 25 years and this will be my last. Theyvlied to me from the time I first called. They kept telling me that I'll be getting a call or I'm the next and yet they haven't even started them. They even hung up on me when I asked when they will have my taxes done. I ended up having to go to a different location to pick them up and then go back to wauseon to get my w2. Sent me on a wild goose chase. Very unorganized rude and untruthful. I wouldn't trust them to to do anything. Was told that the manager would call me and never did. Even the area manager didnt call when they were supposed to. They only gave me a small discount and an awkward apology. Would not recommend. Unless it's a different location."

"They completely filed my 2020 taxes wrong. I worked part of the year in Ohio and part of the year for a company in Illinois. If they were not comfortable working on a double state Tax filing, they should have said so. I am now having to get my 2020 taxes amended."

"It was great dropping off my taxes and not having to sit through it. The employees were super nice when I walked in the door. They even called me a couple times and were super nice and helpful."

"I love her personality! She is always quick. She keeps you up with everything she is doing and gives advice to help out . The little things matter. She is great I have been going to her for the past 4years now"