B&B Repairs, LTD

"This was about as odd of an experienced as I can think of as they got themselves into a frenzy about not getting paid after I told the 10 times I'd pay them. Im s mechanic but did not have a pressure washer with me. 1. I knew what was wrong a d asked for delivery of oil to my location. 2. I asked for a power wash and to correct a blow by hose that was put on to long. Nothing special. They tried to go down a road of me needing a turbo which was just put in..So for oil, power wash, and clip a blow blow by 700 bucks. They are running prices up. I'll not go back unless they are more reasonable. If if not a Berlen there is likely still been there. There is too much of this over charging going on. Buyer beware"

"Had my liftgate big nut got loose and lost all the fluid on the side of the road 18mi from this shop. The mechanic came and just raised the liftgate up (not repair but just raised it up and put a chain so it doesn't fall) at about 45mins tops in labor but charged $843 after all is said and done."

"As of a techs, guy on the front desk, knowledge, time lines, pricing and quality of their work (I need some time to be sure) I have no complaints. Actually one of THE BEST SHOPS when on the road. BUT WHEN IT COME TO THE PAYMENT, they deserve 0 stars. And this is why I will avoid them, almost sure that I won’t cone back. They do not accept credit cards for the Bill amounts over 2k. All other options are cash in forms of debit cards/ electronic checks or wire transfers!!!! And they charge you a fee on it 3-5%!!!! So, they won’t release you without cash and they will charge you a fee for it. UNACCEPTABLE!!!!! No one told me that when I came in the shop, and I’m not blame those guys dealing with trucks because they are techs, they do their job on a pro level, but those office people they are supposed to literally chase you with that information before you even consider to approve the truck works. I feel kind of scammed."

"We recently called their mobile service due to one of our fleet's engine restart failure at a gas station. Their response was on time and their bill (for the mobile service) was fair. The truck failed to restart and was towed to their garage for further diagnosis, but failed again because the issue would have to be resolved by authorized dealerships. They did not charge for their in-garage diagnosis, and it looks like they are dependable on their workmanship. Also - Tom, the mechanic who was on-call gave our driver a ride to his hotel which we appreciated. Thanks Tom."

"So I went to this location for a cooling fan issue the said we need a clutch fan which they replace.. cost of the repair was $1500 which was crazy because the clutch fan cost $500 at the dealer but we paid and kept it pushing ..couple days maybe a week later we found out the fan broke due to fan guard wasn't install properly which cause the radiator to break called Jerry which is the shop manager which informed me that they have nothing to with this because we should have brought the truck back to the shop I explained to him trucks in NY area and couldn't make that happen. After a couple of days of calling Jerry which was very hard, he became very rude hanged up on me a couple of times, and then finally said they not going to do anything bout it. due to this bad repair my truck overheated which cost us thousands and was out of service for weeks.....Please say away from this company"