Firestone Complete Auto Care

"Have used this location since we moved to the area in April '23. Very pleased with our experience each time. All staff were polite and respectful, even on a very busy day. Honest and informed me of a warranty on a failed O2 sensor. Communicative about delays due to parts delivery."

"The young man assisting me was very professional, friendly, and trustworthy which is an amazing combination of traits to find in an establishment dealing with car repairs. He was very knowledgeable and took the time to explain to each customer the problem and possible solutions. He even advised one customer that a repair they supposedly needed was not needed at all. As a woman that has worked on the fringes of auto repair, it is reassuring to see someone who is honest and not willing to take advantage of a woman who is not knowledgeable regarding auto repairs. This young man is an asset to your company and is the reason that I will recommend the South Lebanon, OH Firestone to those in need of repairs."

"Top quality maintenance. My vehicle was repaired quickly and efficiently, and it runs like new after every visit to this shop!. The shop had quality products, great customer service staff, the showroom and shop areas was very clean and organized. Also, there's a lot of other things to do in the strip mall and restaurants close by the shop while you wait. #Firestone #Bridgestone #tires #tireshop #autoservice #mechanic #technician #repairshop #freeaircheck #freebrakeinspection #alignment #oilchange #automotiveservice #lowprices"

"Management here has completely changed and the service has improved exponentially. Brent and his team did a great job with my vehicle. Doing everything they could to make a bad situation better. This store has renewed my faith in Firestone and especially my home store! Great job to all who were involved. Two cars serviced and I couldn’t be happier!"

"Amazing service! I called around looking for info and pricing before deciding on Firestone. The individual I spoke with was incredibly knowledgeable, kind, and helpful. I had so many questions and they walked me through everything. The only place that would give me their time and didn’t tell me to just come in. I was calling because I wasn’t able to just come in at the time. Scheduled appointment online when I was ready and that was super simple. Prices were exactly what was quoted. No one tried to take advantage or upsell me on anything. Actually, I booked for something and the individual when bringing it in wanted to check before I even went through with it to save me money. My grandma would only use Firestone and now I know why. Super excited for my lifetime alignment, worth every penny. Plus military discounts and coupons online. Will recommend to everyone."