SOW Window Cleaning

"We've used SOW Window Cleaning Services in the past, several times, and always had excellent service. However we attempted to schedule an appointment, and had a hold on a date, then was asked to provide pictures so an "estimate" could be given. The pictures were provided with the cost approved, but the date that was discussed, a few hours earlier, was booked. There doesn't seem to be much regard for repeat business. This is the second time scheduling was an issue with this company.. Will find another service. it's a shame as we've referred this company many times."

"SOW Window cleaning is the best ever! They fit us into the schedule and our windows and screens are the cleanest they have ever been! In fact, they are the only window cleaner that did not leave streaks. Still sparkling after 3 weeks!"

"I scheduled the window cleaning with no problem. They had to reschedule the first appointment because of rain, but were prompt in doing so. When the cleaner removed our window screens to clean, he insisted that the screens had to be replaced. He said because they were made of aluminum, they would oxidize on the windows and make them incredibly dirty. I was somewhat skeptical--the screens have been in the windows for years with no problems, and our windows were somewhat dirty (hence why we hired the company to clean them), but they hadn't been cleaned in four years, so that seemed a result of time rather than the screens. Nonetheless, the cleaner was absolutely insistent they had to be replaced, and he left them out with the name of a screen shop to replace them. The shop he recommended was a half hour away, so the next day I loaded all the screens in the car (not an easy task) and drove them to another screen shop. There the owner started looking at the screens and told me there was no reason whatsoever to replace them. Although he agreed aluminum wasn't an ideal choice, he said they wouldn't harm the windows or make them especially dirty. I was, of course, happy to not spend hundreds of dollars for no reason. I called S.O.W. back and informed them that I was told the screens did not need to be replaced. I asked that they return and reinstall the screens, as they should have done after the cleaning. The receptionist was defensive and aggressive, repeating the spiel about the oxidation and getting angry that I didn't visit the shop they recommended. When I repeated that I wanted them to return to replace the screens, she huffed, "Well, I don't think he'll do that!", said she'd need to call me back, and hung up on me. She never returned the call nor did they return to replace the screens. The windows were cleaned fine, but unless you want to be bullied into wasting hundreds of dollars needlessly replacing screens, I'd avoid at all costs."

"They did an excellent job, our windows are so clean they look like there is no glass in them. They also took care of the screens and got new mesh put in where needed. I am a happy customer. Thank you."

"Absolutely unreliable. After delaying on us twice in one day, they told us they would come within the next two days. The next day they called and cancelled all together without an explanation or apology. If you want a reliable, on time window cleaning service, keep searching- SOW Window Cleaning was an absolute waste of time and effort."