Upper Sandusky Road Service

"Amazing group of guys! After the loves tech left me setting on the side of the road ALL night these guys showed up and had me rolling in no time got me back to their shop and fixed after the loves tech said he could not fix me and he was “out of time”!!!!!! Thanks so much for your help and knowledge on how to get the job done!!!!"

"I continued to have a check engine light come on engine shut of twice. Called and spoke with Jeremy very professional and knowledgeable cleared his morning schedule to get me in and hopefully we figured the issue out. The reason I'm saying hopefully is because it's electrical issue. But I'm pretty confident we got it. If you need help and in the area this is a great shop. Very fair prices and went the extra mile for me not to mention he was working on it in the snow. Thank you again Sir"

"AFTER I LEFT THIS REVIEW HE CHANGED HIS CHARGE TO $459.00 in stead of $259.00. PLEASE BE AWARE THIS PLACE WILL DO THIS TO YOU ALSO!!! I WILL UPLOAD PROOF OF THE RECEIPT SHORTLY AND THE CHARGE ON MY CREDIT CARD!!! I TRIED TO REACH OUT AND THEY WILL NOT CALL ME BACK OR ANSWER The one star is for knowledge of trucks and timing . Supposedly they are right next to Pilot. They promised within one hour and showed up almost 3hrs hours later and my truck was sitting at the fuel lane at pilot. Truck ran fine until I shut her down at the pump. She was super low on fuel and almost ran out . When I filled up with fuel and try to start the truck up she would not crank over. Obviously I ran out of fuel and now probably have air in the system. However as I tried to crank the battery seemed weak and didn’t give enough power to the starter . So I called the roadside and explained that I might need a jump and he recommended changing my batteries at a fair price and I said do it. When he arrived he did checked the battery’s and stated they seemed fine. I explained we ran low on fuel . This is where he was lost . Couldn’t get the truck started . He barely tried the basics but instead looked at a fuse and said I THINK IT MIGHT BE BAD LET ME GO TO THE SHOP AND FIND ONE!!! While he was gone my driver realized just to swap it out with another one for the moment just to test and it wasn’t the problem. So service guy came back and at this point he just decided either tow it to the shop or just leave us stranded . He charged me $250 dollars and went in his way!!! No help at all... After 30 minutes we bought another van of starting fluid and sprayed the truck down real well and she started right up with no help from the service guy!!! I called and informed him and he said sorry but I will still charge you!!! Complete scam stay away and tried to repair the truck yourself. Obviously it was Saturday and he probably had better things to do but in this business we need service trucks that will help us survive!!! Not someone that will just give up and charge the 2hr minimum!!!"

"Don’t use their roadside assistance unless you like being overcharged, lied to, and put in danger. That simple. On the 6th I had to use them to replace my blown out tire. They gave me a tire that was no good from the start. Apparently it had three bubbles on the tire wall. I paid for it at the time because of course who would think ahead of time that a company would even think do such a thing to a customer. So I never even thought to check. Only reason why I figured out is because today, not even two weeks later, I got flat from their tire. And if that wasn’t bad enough they knowingly charged me double the price for bad tire. The guy from the second road side assistance was the one who told me the tire was no good. And had it not went flat it would’ve exploded from too much pressure while I was driving. I called them to tell them what happened and all he could do was offer a 25-30 dollar refund. Couldn’t even give me a decent tire, the tire I should’ve received in the first place."

"Had a dump truck broke down on the side of the road and didn't have time to fix it myself. Got their mechanic to come out to look at it, he didn't do a thing besides charge me $260.00 and tell me to tow it. After 4 days I made it out there to repair it myself and it was a simple pickup line in the fuel tank. Called the shop, they said they would look into it and get back to me. I haven't heard a thing yet, I'll never recommend a company who doesn't take pride in their work."