Boyd Automotive

"Very poor commitment in providing customers with quality service."

"Very kind staff. Helpful, quick and efficient. Very easy to schedule an appointment.Called at 1:45 schedule an appointment had me in there in 15 minutes. so if you need something done fast these are the guys to go to"

"I found a truck online at a used car place in Paulding. After speaking to the owner I decided to drive over 80 miles one way to check it out. After reading the reviews about this used car place I set up an appointment to have Boyd Automotive to preform a used car inspection before I made my decision to buy the used truck. My brother and I went down to a local cafe to eat lunch while Boyd's was doing their inspection. We had a nice meal at a reasonable price .. would eat there again. Just as we were finishing up I received a call from Boyds. We got back and we went through the results. I was shocked at how close I had come to buying a piece of crap that would have cost me thousands of dollar to fix what was wrong. I am extremely happy that I chose Boyd's Automotive to preform the inspection. They were very thorough and did a great job. The small inspection fee saved me a ton of money. I would recommend if you are going to buy a used vehicle around there to take it in and have Boyd's check it out first."

"Fantastic service and owners! While traveling home from vacation our car lost power. We located a place on Google maps right off the highway that sent us to Boyds. The owner Tom took our car in immediately and told us it was our catalytic converter. They were able to locate one an hour away. They had some one pick it up and had us back on the road within 3 1/2 hours. The owners were super friendly and helpful. Tom took the time to talk to us and let us know everything he did including adding an additive to our gas ( for no extra charge) because he noticed we had gotten some bad gas on our route. What could have been a terrible way to end our trip turned out to be just a pit stop where we had a nice lunch with homemade pie at the Past Time Cafe. Thank you guys so much. We can't tell you how much we appreciate it!"

"Horrible place to go! I was charged 70.00 for a diagnostic test, and was quoted over A GRAND for 2 things that they "thought" was wrong! I ended up questioning their service because, what they said was wrong, I just had replaced a few months ago! Long story short, I took it to two others places, and they BOTH completed a diagnostic for FREE and it was NOT what Boyd Automotive said!! I called up to let them know what was really wrong with my car and they were rude, unprofessional, and refused to reimburse my $70.00 back to me. Never will I go back there or refer people to this business! Not to mention, they never apologized or asked what they could do to make my service better!"