Kate Spade

"Went to the mall and saw the store thought to browse around, I was not best dressed and was super tired. Two young girls there greeted me and asked what am I looking for. I said I love kate spade (pointed to my own bag) so just browsing, they said ok and looked at each other and started laughing! One said to another, this happened to me second time and continued giggling. All of that while I am standing RIGHT THERE. Well if that wasn’t insulting enough! Never stepping in that store again. Clearly they were judging me, no need to say why."

"Bought my first kate Spade wallet and bag here. Sales representatives are very friendly. I felt really comfortable and welcome shopping here. ❤️❤️ I would love to come back next time I want some more Kate Spade items!!"

"Would have been nice to have a local Kate Spade to shop at but after stopping in on a lunch break, I'll be sure to order from their site. I collect the novelty bags and have a wide range of them, making it a goal to obtain obscure, retired bags. I stopped in lookup for summer themed items for a trip to Hawaii. The associate obviously wanted nothing to do with me. When she uttered the words, "you'll have to stop back in soon," while I was speaking to her I knew it was best to put business elsewhere. A company like Kate Spade should have better associates. I could have purchased the lemon novelty bag while there. Oh well. Do better Kate Spade. What a wasted lunch when I was supposed to be buying some things for a trip."

"This store has great customer service! I bought a purse at an outlet mall almost a year ago, between 6 and 8 months... It started to come apart at a seam and I was looking to get it repaired. They took my purse, gave me a box to put my stuff in and shipped it out right then! A week or so later, i got a brand new purse in the mail! None of this cost me a dime and the purse was on a great sale when I bought it! Their product may cost extra but they stand behind it. This was the first time I've had an issue with anything I bought there and I have a few items. Amazing! Thanks guys!"

"This store is awesome. I was looking for a gift for my bridemaids and they were extremely helpful. I couldn't find what I wanted in the store, so they ordered it online for me and let me pick it up later. Everything was wrapped when I got it and my bridesmaids loved their gift. The associate at this store that helped me was so happy for me that she even sent me a note to my house to thank me for stopping by and congrats on my wedding. Highly recommend!"