DSW Designer Shoe Warehouse

"Well…..what a shame. Been a long time customer. Not sure what has happened to this company but it’s just gone downhill over the last several years, and everyone I know agrees. I used to shop almost exclusively from the clearance section. I rarely left the store without a pair of shoes, sometimes 3-4 pairs. I can’t remember the last time I bought anything. I think it’s been 2 years. I’ve stopped in plenty of times but left empty handed. The clearance section is just downright unappealing and the 80% off is gone. The 70% is there but it’s clear the prices were raised to compensate. I’ve had 2 bad experiences with online ordering as well. The store has exploded with kids and athletic shoes, (as if we need another other of those), at the expense of what used to be a great selection of ladies shoes. Today I stopped in hoping to find a couple pairs of shoes. I found NOTHING! I walked every aisle including the kids because I can fit in some of those. Again I left empty. What really prompted me to write this was …. As I was walking passed the register a girl said, “ didn’t find anything?” I said no. I started to tell her that this was about my 7th visit without a purchase. But I stopped because she had rudely turned away to ring up a customer. As a long time customer, it made me feel very unimportant and like my business didn’t matter. I’m not sure i will waste my precious time or gas, shopping here again."

"If you’re going to change your store hours, update it on your website, it’s inconvenient for customers to drive to your store and hours not match with online and it’s a waste of gas. Not to mention the customer service reps that were there and started laughing as I tried to open the door. Let’s not mention it was raining hard To sum it up they close at 8pm and 7pm on Sundays"

"Super pleased and Highly recommend! Mitchell went above and beyond to ensure my son got the shoes he wanted for school! They were pretty hard to find. Price was way cheaper than most everywhere else and shipping was super affordable as well! Super fast service, shoes shipped on Tuesday we got them on Thursday. Definitely will be back for future business! Shop with these guys as you will not be disappointed! 5 stars all around for Sole By Style!"

"This is a really nice DSW! They have a great selection of shoes, the store is super spaced out and it is a very clean store."

"Two floors of discounted name brand shoes for the whole family. Also carries many accessories such as socks, belts, hats and more. If your shoe size is not in stock for a particular style, staff will offer to check other store locations."