Kidsmile, Inc.

"Need to reschedule because the dentist will be out because of a death in the family. Thats unprofessional to tell your customers, I shouldn't know that and after my experience i don't care, i still need to take care of my own. When rescheduling,The staff will belittle you in a calm rude tone to get a rise out of you and then threaten to remove your account. They will say condensending things and Rachel wanted to keep holding conversations because 8:10am will just not work, it won't. When it didn't work she told me that she will communicate me being "displeased". She literally wouldn't give me any other options until I begged her crying for something. and it took about 10 minutes for her to even offer me something more normal in a different month while in crying. (because I was crying she told me to act more like an adult) excuse me, hold up. She offered me 2 time slots just to turn around and say "oops" I'm sorry that's not really available. Your not even trying to offer me something at this point. I lost my voice 2 days ago and she kept telling me to stop yelling, I physically can't yell and I'm raspy. Every time she raised her voice it was acceptable to her. Rachel talks too much and should focus on scheduling, not talking I had to call Avon location because when she finally game me a slot in 2 months I hung up so she couldn't keep running her mouth talking down to me in a unprofessional manner for her own satisfaction. I was done with her attitude and passive aggressive disrespect. I'm not displeased with scheduling, I'm displeased with Rachel. I'm doing 2 stars because the dentist does well with my kids and they make them comfortable, but I've removed 3 stars for Rachel to keep for herself."

"The receptionist is very very rude and they can't seem to accommodate single family incomes that live paycheck to paycheck and cannot miss work. I would not recommend the kids smile to do my dog's teeth"

"The staff was extremely patient with our 7 year old. This is the fourth dentist we have tried to get work done at we are so thankful to the staff here."

"They have been a good dentist for my children for a few years now. Have had no issues with service and they all seem to be very well trained and knowledgeable about there profession. Only thing that I don't like was my daughter was told because she was 14 she could not see that dentist . Did not know there was an age limit pediatrics went to 18 I thought? So that was a pain to find her her own separate dentist while all the other children go here ."

"Todd Bennard did an awesome job!!! He gave my daughter a filling for her tooth. He was very pleasant and professional throughout the process!!! My daughter never got afraid and he kept her calm for the procedure. If you have a child that needs a dentist Todd is the go to guy!!!"