New York Life Insurance 6100 Oak Tree Boulevard, Independence, OH 44131

"Their agent Ryan Gould is one of the most rude people I have ever met. He will push for referrals and will make you feel horrible if you don’t buy a policy. Do yourself a favor and go somewhere else."

"This company is down right horrible. I applied for a policy and the application process was stopped. I received a letter that said they would send a second letter explaining why my application was stopped or I could call the agent for the explanation. Thomas Harrington has not answered the phone and I have been calling and leaving messages since the beginning of May. I called the main office and got nowhere. I called the corporate office and got nowhere. Nobody can tell me what happened and it's June and the second letter still has not arrived. I can't stand unprofessional businesses."

"Don’t bother trying to get ahold of anyone after they sell you a life insurance policy. My “agent” has gone MIA, and now I’m stuck with a policy that I can’t get rid of. They didn’t allow me to change a beneficiary on my policy, but they conveniently raised the annual premium without offering any form of service for two years. Do yourself a favor and find an insurance company that actually cares and isn’t just out for your money."

"Great staff super building and lots of parking, everyone is super friendly and will find any way they can to help you make a better future"

"Just another office building"