Medical Mutual of Ohio
100 American Road, Brooklyn, OH 44144
Hours open
Monday:
7:30 AM - 7:30 PM
Tuesday:
7:30 AM - 7:30 PM
Wednesday:
7:30 AM - 7:30 PM
Thursday:
7:30 AM - 7:30 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed
Location & Phone number
100 American Rd, Brooklyn, OH 44144, United States
About the Business
Medical Mutual of Ohio is a leading health insurance agency located at 100 American Road in Brooklyn, Ohio. With a commitment to providing quality healthcare coverage to individuals and families, Medical Mutual offers a range of insurance plans tailored to meet the diverse needs of its customers. Whether you are looking for comprehensive medical coverage or specialized health services, Medical Mutual of Ohio is dedicated to helping you find the right insurance solution. Trust in Medical Mutual to provide you with the peace of mind and security you need when it comes to your healthcare needs.
Reviews
"Worst company ever. Has cost me thousands as they even deny emergency room visits when in pain!! On another note I have been trying to get very important medications for my diagnosis for 8 months to no avail. They would rather see you fall apart and die! They don’t deserve one star!"
"I have no choice at the moment but to have this insurance. I used to have different insurance coverage when i was younger, and honestly I would pay anything to have it back. Medical Mutual is a great example of how terrible some health insurances can be."
"The ABSOLUTE worst insurance company. Will lie to you and give you the runaround for months, only for your maternity bill to end up in collections and them tell you “oh well, your SOL.”Their employees gave me wrong information multiple times that has now cost me $5000. Their only solution is to pull calls to provide their employees a training opportunity but refuse to do anything to help me with my balance caused by the companies error. The customer service representative Lashae and her supervisor will refuse to help you and treat you like you’re stupid. These people SHOULD NOT be in customer service."
"I had called in for Assistance request, verifying my new medical card and my nations MasterCard. I was having difficulty online verifying everything so I called in and the young lady on the advantage Medicare coverage line was so very helpful. I’m sorry that I don’t remember her name but she got me all set up with verification of my new insurance card as well as my Nation Mastercard card. She was so friendly and helpful making my day a lot easier than it could’ve been. Again, I am sorry that I don’t remember her name. But I’m sure if the Survey department go into my records it can be found, and I wished her to receive any kind of credit for her assistance. I did take a survey at the end of my call, but unfortunately it cut off before I was completed. Thank you again for all your assistance in this matter. Linda L McNutt."
"I am so sorry that all of these people have had unsatisfactory service. I have been with Medical Mutual Insurance for 25+ years. I have NEVER had an issue with customer service or billing. If I have questions, I always call and receive excellent care."
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