Twinsburg Veterinary Hospital & Pet Lodge

"Honestly at first I thought they were a great vet, but after the experience I have had with them within the last few days, I will never take my dogs there ever again! If you call you’ll be disconnected or on hold for 25 minutes, or if you call and need records they give you an excuse and don’t send what you need! Highly not recommended find another vet that actually cares about your pets"

"Been taking our “pups” to these absolutely amazing people for veterinary care and boarding for over ten years. We could not be more happy. Would never trust them with anyone else. Can’t recommend them more highly."

"I would love to recommend the Twinsburg Veterinary Hospital but I am giving it one star because there's little to no communication nor is it timely manner. Need an appointment? A prescription re-fill? Have a general question? Good luck. They either keep you on hold for 30/40 minutes (I wish that were an exaggeration) or you can leave a message. Are you a busy person and may not be able to answer hours later when they call you back? Well, then get ready to play phone tag. The doctors are great but there comes a time when it's just not worth the frustration anymore. For the record, I called 2.5 hours ago and I'm still waiting for a call back."

"I love this vet. My family dog was under their care throughout his life up until the end, in which they were extremely compassionate through that difficult process. They now take care of my current pup and I am so relieved to be able to continue to have them as our vet for our new baby. They have always been patient, compassionate, and wonderful in terms of care provided with both of my animals. Would recommend."

"My cat partially tore out one of his toenails. So I had to get in in a hurry. I’ve never been to this vet before. My vet is about an hour away and I didn’t want to drive that far with winter roads. They were kind enough to get me in the very next day. The vet and all the staff were very nice. They explained in detail what they were going to do and how it would help the cat. They all seem very compassionate and loving and kind towards my cat. I like the facility. It appears to be newer. The examination tables which usually are just all metal had a very nice one and a half inch padded foam mat on it which I feel makes the animals relax a lot more. It wasn’t just open foam. It was a foam pad with like a waterproof covering on it. That can be wiped down. I’m glad to get established with this vet and him being so close. Their location is easy to get to and there’s plenty of parking."